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For Companies At a Glance
- Tasks: Manage quotes and enhance customer care while supporting the sales team.
- Company: Join adi Group, a leader in electrical compliance with a commitment to equal opportunity.
- Benefits: Enjoy discounts, healthcare plans, generous holidays, and a vibrant company culture.
- Why this job: Be part of a dynamic team that values communication and client relationships.
- Qualifications: Experience in sales support or customer service with strong communication skills required.
- Other info: Opportunity for growth and recognition through awards and celebration days.
The predicted salary is between 30000 - 42000 £ per year.
Location – Kings Norton, Birmingham
About the Role
As an Electrical Sales Coordinator, you will manage our small to medium quote portfolio and enhance our customer care operations. This role is crucial in converting opportunities and maintaining strong client relationships.
Specifically, your key responsibilities will include:
- Sales Support: Process and follow up on quotes under £4,500; Convert opportunities through proactive follow-up and relationship-building; Support the core sales team with quote preparation and administrative tasks.
- Customer Care: Conduct regular check-in calls with existing clients; Manage the renewal process for existing clients; Handle client queries and coordinate with technical teams; Maintain client satisfaction through proactive communication; Support the implementation of customer feedback systems.
- Administrative Support (20%): Assist with quote preparation and documentation; Maintain accurate records in Pipedrive CRM; Generate sales reports and analytics if required; Provide general administrative support to the sales team; Coordinate with various departments to ensure smooth service delivery.
About you
We would like to hear from you if you have:
- Experience in a sales support or customer service role.
- Strong communication skills, both written and verbal.
- Excellent organisational and time management abilities.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Customer-focused mindset.
- Ability to prioritise and manage multiple tasks.
The Benefits
- The adi Pit Stop – savings and discounts portal with Reward Gateway.
- Healthcare cash plan 24/7 GP helpline including private electronic prescription service.
- Enhanced Employee assistance programme.
- Cycle to work scheme.
- Employee referral bonus of £500 for every successful new employee.
- Generous holiday allowance.
- Celebration days.
- Company-wide Christmas party for employees and partners.
- Annual employee awards.
- Long service awards.
- Free workwear.
The company
Find out more about adi - Other organisations may call this role an Internal Sales Representative, Internal Sales Coordinator, Electrical Sales Coordinator. Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.
So, if you’re seeking your next challenge as an Electrical Sales Coordinator, please apply via the button shown.
Electrical Sales Coordinator employer: adi Electrical Ltd
Contact Detail:
adi Electrical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Sales Coordinator
✨Tip Number 1
Familiarise yourself with the electrical industry and the specific products or services offered by adi. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of adi Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in sales support or customer service by thinking of specific examples where you've successfully managed client relationships or resolved issues. This will showcase your relevant skills effectively during the interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of questions about the role and the team dynamics. This shows that you're proactive and genuinely interested in how you can contribute to the success of the sales team.
We think you need these skills to ace Electrical Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service roles. Emphasise your communication skills, organisational abilities, and any experience with CRM systems like Pipedrive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships or supported sales teams in the past.
Highlight Key Skills: In your application, clearly outline your strong attention to detail, ability to prioritise tasks, and customer-focused mindset. Use bullet points to make these skills stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at adi Electrical Ltd
✨Showcase Your Sales Support Experience
Be prepared to discuss your previous experience in sales support or customer service roles. Highlight specific examples where you successfully managed quotes, followed up with clients, or supported a sales team.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with clients and colleagues in the past.
✨Emphasise Organisational Skills
The ability to manage multiple tasks is crucial. Share examples of how you've prioritised tasks and maintained organisation in a busy work environment, especially when handling client queries and administrative duties.
✨Prepare for Client Relationship Questions
Expect questions about how you build and maintain client relationships. Think of instances where you've conducted check-in calls or handled client feedback, and be ready to discuss your approach to ensuring client satisfaction.
