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- Tasks: Lead strategic transformation and innovation at Great Places Housing Group.
- Company: Great Places is a top housing provider with over 25,000 homes in the North West and South Yorkshire.
- Benefits: Join a mission-driven organisation focused on community impact and personal growth.
- Why this job: Shape the future of housing while fostering a culture of innovation and inclusivity.
- Qualifications: Senior leadership experience in social housing or regulated sectors; strong tech and communication skills required.
- Other info: Contact Neemar Search for more details about this exciting opportunity.
The predicted salary is between 54000 - 84000 £ per year.
Great Places Housing Group is a leading provider of housing, owning and managing over 25,000 homes across the North West and South Yorkshire. With a strong commitment to creating great homes and communities, Great Places ensures that its customers receive high-quality housing and services that improve lives. The organisation strongly believes that everyone should have a safe, good quality home to provide a sound foundation that enables them to fulfil their potential in life. Great Places are also one of the leading developing housing associations in the North. As a strategic partner of Homes England, Great Places will see 4,500 completions during the life of the Affordable Homes programme. Their aim is to maximise investment in affordable, high quality and sustainable homes, ensuring they meet the needs of their customers and enhance their local communities.
We are delighted to be continuing our long-term partnership with Great Places to recruit their new Chief Transformation Officer (CTO). Reporting directly to the Chief Executive, this role will lead the strategic and cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business.
Key responsibilities include:
- Partner with the Chief Executive and Board to develop and deliver a corporate strategy that advances the vision of "Great Homes, Great Communities, and Great People."
- Lead the design and implementation of the organisation’s transformation strategy, driving a cohesive approach across people, technology, and processes.
- Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customer service and operational efficiency.
- Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation.
- Manage the line of responsibility for directors across Technology Services, Transformation, People, and Communications.
- Develop and monitor transformation goals, measure progress, and communicate results to demonstrate tangible impact.
- Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships.
- Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging.
Great Places is looking to appoint an executive leader with the following attributes:
- Significant senior/executive level leadership experience, preferably in a social housing or similarly highly regulated context.
- Excellent knowledge of the issues facing social housing providers and their customers.
- Expertise in driving operating model transformation and aligning technology, people, and processes to achieve sustainable business change.
- Strong leadership skills with a collaborative mindset, influencing across all levels of the organisation.
- Exceptional communication and cultural intelligence, able to lead change while respecting organisational history and values.
- Deep understanding of the latest technological trends, with a proven track record of using technology to drive organisational transformation.
- A passion for customer service excellence, with a data-driven approach to enhancing service delivery.
- Experience in leading and delivering cultural change within large, complex organisations.
If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search.
Tom Neely
Director
07384717939 – tomneely@neemarsearch.com
Eliot Jeffries
Senior Associate
07985 791149 – eliotjeffries@neemarsearch.com
Contact Detail:
Great Places Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Transformation Officer
✨Tip Number 1
Familiarise yourself with the current trends and challenges in the social housing sector. Understanding the specific issues that Great Places Housing Group faces will allow you to speak knowledgeably about how you can contribute to their transformation strategy.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in transformation roles. Engaging with industry peers can provide insights into the expectations for a Chief Transformation Officer and may even lead to valuable connections within Great Places.
✨Tip Number 3
Prepare to discuss your previous experiences in leading cultural change and transformation initiatives. Be ready to share specific examples of how you've successfully aligned technology, people, and processes in past roles, as this will demonstrate your capability to drive similar changes at Great Places.
✨Tip Number 4
Showcase your passion for customer service excellence by highlighting any data-driven approaches you've implemented in previous positions. This will resonate well with Great Places' commitment to enhancing customer service and operational efficiency.
We think you need these skills to ace Chief Transformation Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Chief Transformation Officer position. Understand the key responsibilities and required attributes, as this will help you tailor your application to highlight relevant experiences.
Craft a Tailored CV: Ensure your CV reflects your significant senior/executive level leadership experience, particularly in social housing or similar regulated contexts. Highlight your expertise in driving transformation and aligning technology with people and processes.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service excellence and your data-driven approach to enhancing service delivery. Use specific examples from your past experiences to demonstrate how you can lead cultural change and innovation.
Highlight Relevant Skills: Make sure to emphasise your exceptional communication skills and cultural intelligence. Discuss how you have influenced change across various levels of an organisation and your understanding of technological trends that drive transformation.
How to prepare for a job interview at Great Places Housing Group
✨Understand the Organisation's Vision
Before your interview, make sure you thoroughly understand Great Places' vision of 'Great Homes, Great Communities, and Great People.' Be prepared to discuss how your experience aligns with this vision and how you can contribute to achieving it.
✨Showcase Your Transformation Experience
Highlight your previous experience in leading transformation initiatives, especially in social housing or regulated environments. Be ready to provide specific examples of how you've successfully driven change and improved service delivery.
✨Emphasise Collaboration and Leadership Skills
As a Chief Transformation Officer, you'll need to work closely with various teams and stakeholders. Prepare to discuss your leadership style and how you foster collaboration across different levels of an organisation.
✨Demonstrate Cultural Intelligence
Given the importance of cultural change in this role, be prepared to talk about your approach to managing organisational culture. Share examples of how you've respected and integrated an organisation's history and values while driving change.
