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- Tasks: Lead the transformation of a housing organisation, enhancing service delivery and operational efficiency.
- Company: Great Places Housing Group provides over 25,000 homes, committed to quality housing and community improvement.
- Benefits: Join a forward-thinking team with opportunities for innovation and professional growth.
- Why this job: Shape the future of housing while championing diversity and customer service excellence.
- Qualifications: Senior leadership experience in social housing or regulated sectors; strong tech and communication skills required.
- Other info: Contact Neemar Search for more details about this exciting executive opportunity.
The predicted salary is between 72000 - 108000 £ per year.
Great Places Housing Group is a leading provider of housing, owning and managing over 25,000 homes across the North West and South Yorkshire. With a strong commitment to creating great homes and communities, Great Places ensures that its customers receive high-quality housing and services that improve lives. The organisation strongly believes that everyone should have a safe, good quality home to provide a sound foundation that enables them to fulfil their potential in life.
Great Places are also one of the leading developing housing associations in the North. As a strategic partner of Homes England, Great Places will see 4,500 completions during the life of the Affordable Homes programme. Their aim is to maximise investment in affordable, high quality and sustainable homes, ensuring they meet the needs of their customers and enhance their local communities.
This role will lead the strategic and cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business.
Key responsibilities include:- Partner with the Chief Executive and Board to develop and deliver a corporate strategy that advances the vision of "Great Homes, Great Communities, and Great People."
- Lead the design and implementation of the organisation’s transformation strategy, driving a cohesive approach across people, technology, and processes.
- Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customer service and operational efficiency.
- Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation.
- Manage the line of responsibility for directors across Technology Services, Transformation, People, and Communications.
- Develop and monitor transformation goals, measure progress, and communicate results to demonstrate tangible impact.
- Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships.
- Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging.
- Significant senior/executive level leadership experience, preferably in a social housing or similarly highly regulated context.
- Excellent knowledge of the issues facing social housing providers and their customers.
- Expertise in driving operating model transformation and aligning technology, people, and processes to achieve sustainable business change.
- Strong leadership skills with a collaborative mindset, influencing across all levels of the organisation.
- Exceptional communication and cultural intelligence, able to lead change while respecting organisational history and values.
- Deep understanding of the latest technological trends, with a proven track record of using technology to drive organisational transformation.
- A passion for customer service excellence, with a data-driven approach to enhancing service delivery.
- Experience in leading and delivering cultural change within large, complex organisations.
Chief Transformation Officer employer: Great Places Housing Group
Contact Detail:
Great Places Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Transformation Officer
✨Tip Number 1
Familiarise yourself with the current trends in social housing and transformation strategies. Understanding the specific challenges and opportunities within this sector will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in transformation roles. Attend industry events or webinars to connect with potential colleagues and gain insights into the culture at Great Places.
✨Tip Number 3
Prepare to discuss your previous experiences in leading cultural change and transformation initiatives. Be ready to share specific examples of how you've successfully aligned technology, people, and processes in past roles.
✨Tip Number 4
Demonstrate your passion for customer service excellence by researching Great Places' current initiatives. Be prepared to suggest innovative ideas that could enhance their service delivery and align with their vision of 'Great Homes, Great Communities, and Great People.'
We think you need these skills to ace Chief Transformation Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Chief Transformation Officer position. Understand the key responsibilities and required attributes, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Ensure your CV reflects your senior/executive level leadership experience, particularly in social housing or similar regulated environments. Highlight specific achievements that demonstrate your expertise in driving transformation and aligning technology with business processes.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the mission of Great Places Housing Group. Emphasise your passion for customer service excellence and your experience in leading cultural change within large organisations. Make it personal and engaging to capture their attention.
Showcase Relevant Skills: In your application, clearly showcase your strong leadership skills, collaborative mindset, and exceptional communication abilities. Provide examples of how you've influenced change and driven innovation in previous roles, especially in relation to technology and operational efficiency.
How to prepare for a job interview at Great Places Housing Group
✨Understand the Organisation's Vision
Before the interview, make sure you thoroughly understand Great Places' vision of 'Great Homes, Great Communities, and Great People.' Be prepared to discuss how your experience aligns with this vision and how you can contribute to achieving it.
✨Showcase Your Transformation Experience
Highlight your previous experiences in leading transformation initiatives, especially in social housing or similar sectors. Be ready to provide specific examples of how you've successfully driven change and improved service delivery through technology and process alignment.
✨Emphasise Collaborative Leadership
As a Chief Transformation Officer, collaboration is key. Prepare to discuss how you've worked with executive teams and stakeholders to foster a culture of innovation and inclusivity. Share examples of how you've influenced others and built strong relationships across different levels of an organisation.
✨Demonstrate Cultural Intelligence
Given the importance of respecting organisational history and values, be prepared to discuss how you approach cultural change. Share your understanding of the challenges faced by social housing providers and how you plan to champion equality, diversity, and inclusion within the organisation.
