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- Tasks: Drive partner strategy and enhance Ciphr's offerings while managing multiple projects.
- Company: Ciphr is a leading HCM platform focused on improving employee experiences through integrated solutions.
- Benefits: Enjoy 30 days leave, birthday off, family support, enhanced parental leave, and exclusive discounts.
- Why this job: Join a dynamic team where your ideas shape the future of partnerships and customer satisfaction.
- Qualifications: Experience in B2B software and partner strategy with strong communication skills required.
- Other info: Remote work with occasional office visits; bring your authentic self to work!
The predicted salary is between 28800 - 43200 £ per year.
Ciphr has a new opportunity for a Partner Manager. The role is remote within the UK but will require you to be on site at our Reading offices between 5 and 7 times a month.
You’ll be the person that helps drive and set our future partner strategy, ensuring that Ciphr can grow its revenues directly by selling partner products, and indirectly, by having a more compelling offering and partners selling Ciphr’s products.
You’ll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr’s world-class partner capabilities. Work with the wider business to ensure they execute their element of the partner strategy. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day.
You’ll cascade information gained from partners across the business effectively. You’ll need to work across all the teams at Ciphr, because a partner manager has an ultimate responsibility over everything that affects the success of their partners.
You’ll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can’t be solely focused on existing customers. You’ll liaise closely with Support to ensure we’re doing the correct things to maximise customer happiness, but know that we can’t be solely focused on the tactical needs of customers and miss the big strategic changes.
Work closely with Professional Services to ensure that customers value the service element of your partner offering. You’ll work closely with the ‘back office’ parts of Ciphr to ensure their positive contribution to your partner’s success.
- Experience in B2B software
- Experience running a partner strategy
- Ability to manage multiple projects at any one time, balancing your time on those tasks
- Good communication and interpersonal skills to build relationships internally and with partners
- Strong business acumen to drive appropriate partner strategies
Ciphr has a benefits package which has you and your family in mind:
- 30 days annual leave, plus bank holidays
- Birthday day off
- Religious holiday swap
- Family forming support - e.g., time off for family forming appointments or to support your partner
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Pension
- Health cash plan
- Life assurance
- Perks at Work – access to exclusive discounts, cinema tickets, etc.
- Regular training
- £1,500 employee referral scheme
- Medical Cover and Dental cover (after 6 months’ service)
- Income Protection insurance (after 12 months’ service)
Ciphr’s integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.
We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have.
Contact Detail:
Ciphr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Manager - Loyalty
✨Tip Number 1
Familiarise yourself with Ciphr's partner strategy and their current offerings. Understanding their products and how they integrate with partner solutions will help you articulate your vision for enhancing their partner capabilities during discussions.
✨Tip Number 2
Network with professionals in the B2B software space, especially those who have experience in partner management. Engaging with industry peers can provide insights into best practices and trends that you can leverage in your role.
✨Tip Number 3
Prepare to discuss your project management skills and how you've successfully balanced multiple initiatives in the past. Highlighting specific examples will demonstrate your ability to manage the diverse aspects of the partner strategy effectively.
✨Tip Number 4
Showcase your communication and interpersonal skills by preparing to share examples of how you've built strong relationships with partners and internal teams. This will be crucial in illustrating your fit for a role that requires collaboration across various departments.
We think you need these skills to ace Partner Manager - Loyalty
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Partner Manager position. Highlight your relevant experience in B2B software and partner strategy in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your project management abilities, communication skills, and any previous successes in managing partner relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and Ciphr's mission. Discuss how your background and skills can contribute to their partner strategy and overall business goals.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've built relationships with partners or internal teams in the past. This will demonstrate your ability to collaborate effectively across various departments at Ciphr.
How to prepare for a job interview at Ciphr
✨Understand the Partner Strategy
Before your interview, make sure you have a solid grasp of what a partner strategy entails, especially in the B2B software space. Be prepared to discuss how you would approach setting and executing a partner vision that aligns with Ciphr's goals.
✨Showcase Your Communication Skills
As a Partner Manager, you'll need to liaise with various teams. Highlight your communication and interpersonal skills during the interview by providing examples of how you've successfully built relationships in previous roles.
✨Demonstrate Project Management Abilities
Ciphr is looking for someone who can manage multiple projects simultaneously. Be ready to share specific instances where you've balanced competing priorities and delivered results on time, showcasing your organisational skills.
✨Emphasise Customer Experience Focus
Discuss how you would listen to customer feedback and integrate it into the partner strategy. Show that you understand the importance of both existing customer relationships and strategic growth, and be prepared to suggest ways to enhance customer satisfaction.
