Geotechnical Engineer

About the role

We are seeking a Geotechnical Engineer and Product Specialist to play a pivotal role in our product development lifecycle, ensuring our offerings meet and exceed customer expectations. This position will collaborate closely with Sales, Marketing, and R&D teams to define product features, specifications, and requirements, aligning them with customer preferences and market trends.

Key Responsibilities

• Create, revise, and maintain comprehensive technical documentation, manuals, support materials, datasheets, and blog posts
• Collaborate with sales on developing complex proposals and promoting products
• Represent the company at national and international exhibitions, conferences, and trade shows
• Serve as technical lead on customer inquiries and issue resolution
• Provide expert advice to customers regarding product processing and properties
• Travel to customer sites within the UK and internationally for installation and training
• Define product features and specifications aligned with customer preferences
• Conduct thorough testing of software and firmware to ensure seamless hardware integration
• Collaborate with development teams on test plans and procedures
• Identify technical opportunities for mutual growth

Requirements

• Bachelor's degree (BSc) in Material Science, Civil Engineering, Geotechnical Engineering, or related field (Master's degree preferred)
• Minimum three years of proven experience in technical service or product management, ideally within technology or engineering sectors
• Basic understanding of Windows operating systems and software installation/troubleshooting
• Outstanding written and verbal communication skills
• Exceptional problem-solving abilities and attention to detail
• Demonstrated capability to work collaboratively with cross-functional teams
• Strong organizational skills with ability to prioritize and manage multiple tasks
• Willingness to continuously learn and adapt to new technologies

Benefits

• 21 days of annual leave plus public holidays
• Medical and dental coverage
• Life insurance benefits (after 3 months of service)
• Company pension contribution of 3%

If you're passionate about engineering solutions and enjoy working in a dynamic, innovative environment, we'd love to hear from you!