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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: NFP, an Aon company, is a top-rated workplace in Business Insurance, focused on innovative solutions.
- Benefits: Enjoy remote work flexibility, a casual environment, and great employee perks.
- Why this job: Join a vibrant culture that values collaboration, personal development, and community impact.
- Qualifications: 5 years of commercial insurance experience and strong interpersonal skills required.
- Other info: This role offers a hybrid working model and a focus on inclusion and belonging.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.
About the Role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
Overview Of Duties
- To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person Specification
- Knowledge, Skills and Abilities
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education and/or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key Information
- Hours: 35 hours.
- Location: South East.
What You’ll Love About Us!
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions @ NFP
- We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
- Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
- We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
- We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
- Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Remote)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the latest trends and challenges in the industry will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at NFP, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous successes in retaining and growing a book of business. Be ready to share specific examples that highlight your customer service skills and how you've built strong relationships with clients.
✨Tip Number 4
Research NFP's values and culture. Understanding their PeopleFirst approach and commitment to collaboration will allow you to tailor your responses in interviews, showing that you're a great fit for their team.
We think you need these skills to ace Account Executive (Remote)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Executive position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in commercial insurance and customer service. Use specific examples that demonstrate your ability to build relationships and retain clients, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention how your previous experience aligns with NFP's values and the specific requirements of the Account Executive role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the insurance industry.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to demonstrate how you've successfully built and maintained relationships with clients in your previous roles. Share specific examples that highlight your ability to connect with customers and understand their needs.
✨Understand the Insurance Market
Make sure you have a solid grasp of commercial insurance products and the current market trends. Research NFP's offerings and be ready to discuss how your knowledge can benefit their clients. This will show your commitment to providing exceptional service and your proactive approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare for scenarios where you might need to handle difficult situations or retain a client. Think about past experiences where you successfully navigated challenges and be ready to share those stories.
✨Emphasise Your Passion for Customer Service
NFP values a people-first approach, so it's important to convey your passion for customer service during the interview. Discuss what exceptional service means to you and how you've gone above and beyond for clients in the past. This will align with their company culture and values.
