Payroll Analyst in Chester

To work as part of a team responsible for the data analysis and data processing of a broad range of personnel administration related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.

To provide customer-focused support to UK-based colleagues on the telephone and via e-mail on a broad range of personnel administrations matters.

To provide daily support to internal and external stakeholders to support the successful running of the payroll from start to finish.

Key Accountabilities

• Analysis and approval of incoming Personnel Administration changes via the Workday system such as:
  • External Recruits
  • Internal Recruits
  • Termination
  • Change Job – Change of Location, Change of Working Time, Change of Contract
  • Organisational Changes
  • Personal Details Changes
  • Leave of Absence – Maternity / Adoption / Sabbatical Leave
  • International Mobility – Transfer In / Transfer Out / International Secondment / Local+
• Monitoring the Interface between the Workday and SAP systems
• Processing of all Personnel Administration changes via the \’Interface Monitoring Tool\’ into SAP.
• Manual SAP processing of Personnel Administration changes that cannot be processed via the \’Interface Monitoring Tool\’.
• Manual SAP processing of all peripheral activities to support main Personnel Administration changes such as holiday pay calculations, settlement agreements, Eligibility to Work forms, P45 / Starter Checklist.
• Support testing of all future improvements to the Workday tool
• Work closely with the Workday Project Team to implement improvements to the Workday tool
• Query handling via email and telephone

Key Qualities

• Customer focused and results orientated, with a logical approach to completing tasks
• Be able to work using your own initiative and develop effective solutions to problems
• Must be a team player and proactively assist other team members when needed
• Have a strong \’personal branding\’ and demonstrate a \’can-do\’ attitude in all areas
• Ability to work under pressure to agreed deadlines
• Work with minimum supervision, self-motivated
• Excellent interpersonal skills, be well organised and have a flexible approach
• Committed to support continuous improvements
• Good knowledge of administrative processes within in office environment
• Organisational and planning skills are essential to this role

Experience & Knowledge

• Experience of data input, data analysis and handling queries is required and preferably within a payroll environment.
• Experience of a computerised payroll system – SAP would be preferable
• Experience of a computerised personnel administration system – Workday would be desirable
• Experience of working in a busy office environment and performing a broad range of administrative duties
• Excellent skills in the use of Google Applications
• Proven customer service experience both verbal and written