IT Support Administrator

IT Support Administrator

Worcester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage medical equipment logistics and support engineering teams in a dynamic hospital environment.
  • Company: Join Siemens, a leader in technology and innovation, at Worcester Royal Hospital.
  • Benefits: Enjoy a full-time role with a Monday to Friday schedule and opportunities for training.
  • Why this job: Be part of a team that impacts healthcare while developing your skills in a supportive culture.
  • Qualifications: Experience in an office or workshop, strong IT skills, and excellent communication are essential.
  • Other info: This is a 6-month contract role with potential for growth in the healthcare tech sector.

The predicted salary is between 36000 - 60000 £ per year.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Location: Worcester Royal Hospital

Contract Length: 6 Months

Shift Pattern: Mon - Fri 9-5pm

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for an MES Technical Administrator – Pensions on behalf of Siemens. This is a full-time role based at Worcester Royal Hospital.

Responsibilities:

  • Serve as the primary administrative contact within the Siemens workshop.
  • Coordinate logistics for new equipment, loaned devices, returns, and repairs of medical equipment.
  • Manage the receipt, acceptance, ordering, and control of spare parts.
  • Oversee stock control, including maintaining the inventory system within the Enterprise Asset Management (EAM) system.
  • Support engineering teams with stock audits and update stock levels within EAM.
  • Liaise with external suppliers to coordinate repairs and servicing of medical equipment.
  • Assist with full annual equipment inventory and both internal and external audits.
  • Where trained, perform electrical safety testing and routine device checks.
  • Participate in relevant technical training courses, meetings, and conferences.
  • Assist in the evaluation and trials of new medical equipment; manage related documentation and system updates in EAM, including commissioning, safety testing, clinical training coordination, and record completion.
  • Carry out all tasks and responsibilities of a MES Support Coordinator.
  • Undertake additional relevant duties that support the efficient operation of the MES Department and align with the needs of the company.

Key Skills / Experience Required:

  • Proven experience in a busy office or workshop environment.
  • Excellent verbal and written communication skills, capable of interacting with customers and staff at all levels.
  • Strong IT literacy, including proficiency with Microsoft Office and experience using service management systems.
  • Ability to develop and implement processes and contribute to process improvement.
  • Self-motivated, detail-oriented, and able to manage multiple tasks efficiently.

IT Support Administrator employer: Siemens Healthineers

At Siemens, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters collaboration and innovation. Located at the Worcester Royal Hospital, our team enjoys a balanced work-life schedule with Monday to Friday hours, alongside opportunities for professional development through training and conferences. Join us to be part of a dynamic environment where your contributions are valued, and you can make a meaningful impact in the healthcare sector.
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Contact Detail:

Siemens Healthineers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Administrator

✨Tip Number 1

Familiarise yourself with the specific medical equipment and software used in hospitals. Understanding the technical aspects of these tools will not only boost your confidence but also demonstrate your commitment to the role during any discussions.

✨Tip Number 2

Network with professionals already working in IT support within healthcare settings. Engaging with them can provide you with insider knowledge about the role and may even lead to referrals, which can significantly enhance your chances of landing the job.

✨Tip Number 3

Prepare for potential technical questions by brushing up on common IT support scenarios, especially those related to medical equipment. Being able to discuss how you would handle specific issues can set you apart from other candidates.

✨Tip Number 4

Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This will help illustrate your capability to manage the responsibilities outlined in the job description.

We think you need these skills to ace IT Support Administrator

IT Support Skills
Excellent Verbal and Written Communication
Proficiency in Microsoft Office
Experience with Service Management Systems
Inventory Management
Logistics Coordination
Attention to Detail
Process Development and Improvement
Self-Motivation
Time Management
Customer Service Skills
Technical Aptitude
Ability to Manage Multiple Tasks
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and key skills required for the IT Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Tailored CV: Create a CV that emphasises your relevant experience in administrative roles, particularly in IT support or workshop environments. Include specific examples of your communication skills, IT literacy, and any process improvements you've implemented.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to manage multiple tasks efficiently and provide examples of how you've successfully coordinated logistics or managed inventory in previous positions.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Siemens Healthineers

✨Know Your Technical Stuff

Make sure you brush up on your IT knowledge, especially around service management systems and Microsoft Office. Be prepared to discuss any relevant experience you have in managing equipment logistics or stock control.

✨Show Off Your Communication Skills

Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with customers or team members in a busy environment.

✨Demonstrate Your Problem-Solving Abilities

Be ready to share specific instances where you've developed or improved processes in your previous roles. Highlight how your self-motivation and attention to detail helped you manage multiple tasks effectively.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about the MES Department and the types of projects you might be involved in. This shows your genuine interest in the role and the company.

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