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For Companies At a Glance
- Tasks: Guide international students through their UK study journey with expert advice and support.
- Company: Join StudyIn, a leading higher education specialist helping over 1.3 million students since 2006.
- Benefits: Enjoy competitive salary, uncapped bonuses, and the chance to work in a global team.
- Why this job: Make a real impact on students' lives while working in a dynamic, supportive environment.
- Qualifications: Fluent in English and Spanish or Mandarin; experience in student recruitment is a plus.
- Other info: Must have the right to work in the UK; flexible working options available.
The predicted salary is between 28800 - 48000 £ per year.
About the company
At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships.
Main Duties
The Education Consultant is responsible for providing high quality advice and guidance to international students seeking to study in the UK and other popular study destinations. The scope for this role includes, but is not limited to, assisting with the selection of both institution and course of study, supporting the applicant throughout the entire admission process and providing timely updates to prospective students as well as internal and external stakeholders.
Responsibilities
- Deliver high quality counselling to prospective international students via a variety of online and offline channels, including but not limited to phone, email, messaging apps and in person.
- Assist with university applications, obtaining offers and facilitating enrolments.
- Provide advice and guidance on all aspects of Admissions and entry requirements to UK Universities.
- Follow-up on new and existing leads, applications and offers.
- Increase conversion at all stages throughout the student lifecycle, from lead to landing, working to Key Performance Indicator (KPIs) to meet and exceed recruitment targets.
- Liaise with a matrix of internal and external multi-disciplinary stakeholders over a range of topics including, but not limited to student recruitment, admissions, academics, compliance, trends and analysis.
- Take part in events including Education Fairs, Workshops, University Familiarisation visits, etc.
About the Candidate
- Fluent in English and at least one foreign language (Spanish or Mandarin preferred, but speakers of other languages are encouraged to apply).
- Experience in an international student recruitment or admissions setting for the UK higher education.
- User level experience working with Customer Relationship Management (CRM) software.
- Demonstrable record of delivering on ambitious targets and Key Performance Indicators (KPIs).
- Ability to manage a busy workload to tight deadlines, with excellent organisation and attention to detail.
- Excellent telephone manners and impeccable writing skills.
- Client-focused team player who is able to quickly build and maintain rapport with a range of audiences.
- Bachelor’s degree.
Desirable
- Awareness of at least one additional international study destination: Ireland, USA, Canada, Australia, New Zealand, Dubai.
- Knowledge of, or experience working or studying within, the UK higher education.
- Experience of working for an international education agent.
Salary: Competitive with uncapped bonus
Type: Full time
Applicant must have the right to work in the UK.
Education Consultant (Spanish or Mandarin speaker) employer: StudyIn
Contact Detail:
StudyIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Consultant (Spanish or Mandarin speaker)
✨Tip Number 1
Familiarise yourself with the UK higher education system and its key players. Understanding the nuances of different universities and their courses will help you provide tailored advice to prospective students, making you a more attractive candidate.
✨Tip Number 2
Brush up on your language skills, especially in Spanish or Mandarin. Being fluent in these languages will not only enhance your communication with international students but also demonstrate your commitment to supporting diverse student populations.
✨Tip Number 3
Network with professionals in the education consultancy field. Attend relevant events, webinars, or workshops to connect with others in the industry. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Gain experience with CRM software if you haven't already. Familiarity with these tools is often crucial in managing student relationships and tracking applications, which will be beneficial in demonstrating your readiness for the role.
We think you need these skills to ace Education Consultant (Spanish or Mandarin speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in international student recruitment or admissions. Emphasise your language skills, particularly in Spanish or Mandarin, and any experience you have with CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education consultancy. Mention specific experiences where you've successfully guided students through the admissions process and how you can contribute to StudyIn's mission.
Highlight Your Communication Skills: Since the role requires excellent writing and telephone manners, provide examples in your application of how you've effectively communicated with diverse audiences, whether through emails, phone calls, or in-person meetings.
Showcase Your Organisational Skills: Demonstrate your ability to manage a busy workload by providing examples of how you've met tight deadlines in previous roles. This will show that you can handle the demands of the Education Consultant position.
How to prepare for a job interview at StudyIn
✨Showcase Your Language Skills
Since the role requires fluency in Spanish or Mandarin, make sure to highlight your language skills during the interview. Be prepared to demonstrate your proficiency, perhaps by answering a few questions in the language you're most comfortable with.
✨Understand the Education Landscape
Familiarise yourself with the UK higher education system and the specific universities that StudyIn partners with. Being able to discuss trends, entry requirements, and popular courses will show your genuine interest and knowledge in the field.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and client-focused approach. Think of examples from your past experiences where you successfully guided students through the admissions process or overcame challenges.
✨Demonstrate Your CRM Experience
Since experience with Customer Relationship Management (CRM) software is essential, be ready to discuss your familiarity with such tools. Share specific examples of how you've used CRM systems to manage leads and track student progress effectively.
