At a Glance
- Tasks: Manage sensitive employee relations cases and lead investigations in a dynamic environment.
- Company: Join a leading UK organisation known for its complex, high-profile operations.
- Benefits: Enjoy flexible working options and a competitive salary package.
- Why this job: Make a real impact on workplace culture while collaborating with senior leaders.
- Qualifications: Must have strong knowledge of UK employment law and experience in handling complex ER matters.
- Other info: Ideal for those with CIPD Level 5 or legal qualifications; union experience is a plus.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK organisation operating in a complex, high-profile environment is seeking to appoint an experienced Employee Relations Case Manager to join a high-performing team.
The Role
You will act as a trusted, independent expert managing highly sensitive and business-critical ER casework across a large, unionised, and operationally diverse organisation. With direct influence on reputational risk, cost mitigation, and legal exposure, this is a role for a professional with credibility and gravitas.
- Lead complex case investigations, disciplinary appeals, whistleblowing matters, and executive complaints.
- Represent the organisation in Early Conciliation and Employment Tribunal proceedings, with settlement authority at judicial mediation stages.
- Engage with senior stakeholders including HR Directors, Group Legal, union representatives, and executive leadership.
- Identify trends and proactively support cultural and behavioural improvements.
- Improve line manager capability through identification of development needs and provision of feedback on an individual basis and sharing learning from cases overall with stakeholders.
- Operate with autonomy while embedded within a highly collaborative and high-performing national team.
- Support with project work as required, including supporting change consultations and organisational design implementation.
The Individual
The successful candidate will be a seasoned ER practitioner with:
- In-depth knowledge of UK employment law and HR best practice.
- A proven track record in managing sensitive, complex, and high-stakes ER matters.
- Strong stakeholder management and influencing skills, including the ability to operate at executive level and with union representatives.
- Effective analysis, judgement and decision-making skills.
- Union experience.
- Ideally CIPD Level 5 or a formal legal/employment law qualification.
Employee Relations Case Manager employer: Annapurna
Contact Detail:
Annapurna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Manager
✨Tip Number 1
Familiarise yourself with the latest UK employment law and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly evolving field.
✨Tip Number 2
Network with professionals in the Employee Relations field, especially those who have experience dealing with unionised environments. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential case scenarios that you might face in the role. Think through how you would handle complex investigations or disciplinary appeals, as this will showcase your analytical and decision-making skills during discussions.
✨Tip Number 4
Highlight any previous experience working with senior stakeholders and union representatives in your conversations. Being able to demonstrate your influencing skills at an executive level will set you apart from other candidates.
We think you need these skills to ace Employee Relations Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly with complex case management and UK employment law. Use specific examples that demonstrate your skills in handling sensitive matters and engaging with senior stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and detail how your background aligns with the role's requirements. Mention your experience with unionised environments and your ability to influence at an executive level.
Highlight Relevant Qualifications: If you have a CIPD Level 5 qualification or any formal legal/employment law qualifications, make sure to emphasise these in your application. This will show your commitment to professional development and expertise in the field.
Showcase Stakeholder Engagement Skills: Provide examples of how you've successfully engaged with various stakeholders, including HR Directors and union representatives. Highlight your ability to manage relationships and influence decisions in high-stakes situations.
How to prepare for a job interview at Annapurna
✨Showcase Your Expertise in Employment Law
Make sure to highlight your in-depth knowledge of UK employment law during the interview. Be prepared to discuss specific cases or scenarios where your understanding of the law made a significant impact on the outcome.
✨Demonstrate Stakeholder Management Skills
Prepare examples that showcase your ability to engage with senior stakeholders, including HR Directors and union representatives. Discuss how you've successfully influenced decisions and navigated complex relationships in previous roles.
✨Prepare for Complex Case Discussions
Expect to be asked about your experience with managing sensitive and high-stakes ER matters. Be ready to walk through your approach to case investigations, disciplinary appeals, and whistleblowing matters, highlighting your analytical and decision-making skills.
✨Emphasise Your Collaborative Approach
Since this role requires working within a high-performing team, illustrate your ability to collaborate effectively. Share examples of how you've supported colleagues and contributed to team success, especially in project work or change consultations.