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- Tasks: Streamline coaching operations and manage internal systems for efficiency.
- Company: Join a dynamic tech start-up focused on democratizing career coaching through innovative SaaS solutions.
- Benefits: Enjoy a hybrid work model and the chance to learn in a fast-paced environment.
- Why this job: Make a real impact in a growing product while collaborating with a talented team.
- Qualifications: 2-5 years in an operational role, strong attention to detail, and excellent communication skills.
- Other info: No coaching qualification needed; just bring your energy and problem-solving skills!
The predicted salary is between 28800 - 43200 £ per year.
A brilliant opportunity for an Operations Administrator to join a truly world-class company whose founders are a team of hugely successful tech entrepreneurs with years of experience in creating and growing a number of highly successful tech start-ups. They hire the best and brightest talent to bring their products to life and are now looking for a Coaching Operations Administrator to join their latest venture.
They are building a mobile-first SaaS platform with the sole aim to democratise elite career coaching, which is usually only accessible and affordable to executives, leaders, and directors. Using cutting-edge tech combined with AI and gamification, this ground-breaking product will make coaching available to everyone. They are now looking to hire a proactive, detail-oriented individual who thrives in fast-paced environments and is excited to make a real impact. If you love problem-solving, streamlining processes, and ensuring every coaching experience is seamless, this role is for you.
You don’t need to have a coaching qualification - what matters is that you’re detail-oriented, tech-savvy, and driven to continuously improve systems and processes. You’ll be part of a small team focused on making every coaching experience feel seamless and high quality.
In this role, you’ll be responsible for:
- Optimising and streamlining day-to-day coaching operations for efficiency.
- Managing and maintaining internal systems and tooling.
- Coordinating communications, schedules, and ensuring clear, timely information flow.
- Proactively identifying potential bottlenecks and keeping the team ahead of challenges.
This is a brilliant opportunity to get stuck in, learn fast, and contribute meaningfully to a product that’s growing quickly. This is a hybrid (2 days a week in a co-working space) London-based role.
About You
This role is perfect for someone who’s highly organised, proactive, and thrives in a dynamic, early-stage environment. You bring energy, curiosity, and a commitment to making things work better every day.
You’ll thrive here if you:
- Communicate clearly and collaborate effectively across teams (coaching, operations, product), building strong, positive relationships.
- Efficiently manage multiple tasks and priorities, ensuring nothing slips through the cracks.
- Eagerly embrace new technology and master tools and systems with confidence.
- Proactively identify inefficiencies and take action to improve them.
- Enjoy taking ownership of processes and being the go-to expert for operations.
Skills needed:
- 2-5 years of experience in an operational role
- Strong attention to detail
- Familiarity with working with freelancers, contractors or affiliates
- Strong organisation & collaboration skills
- Comfortable with fast-paced start-up environment and ability to handle ambiguity
- Exceptional critical thinking skills, including the ability to problem solve independently and quickly
- Excellent communication skills, both in terms of accuracy and clarity
- Self-motivated, with the ability to work in a high-pressure, deadline-driven virtual environment
Operations Assistant employer: Chemistry London
Contact Detail:
Chemistry London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in SaaS and coaching technologies. Understanding how AI and gamification are being integrated into coaching platforms will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the coaching and operations fields. Attend relevant meetups or webinars to connect with people who can provide insights about the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've streamlined processes in previous roles. Be ready to discuss specific challenges you faced and the innovative solutions you implemented.
✨Tip Number 4
Showcase your organisational skills by discussing tools and systems you've used to manage tasks effectively. Being able to articulate your experience with project management software or communication tools will highlight your tech-savviness.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational roles. Emphasise your attention to detail, organisational skills, and any experience with freelancers or contractors, as these are key for the Operations Assistant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission to democratise coaching. Share specific examples of how you've streamlined processes or improved operations in previous roles.
Showcase Your Tech Savviness: Mention any tools or systems you are familiar with that could be beneficial for the role. Highlight your ability to quickly learn new technologies, as this is crucial for a fast-paced start-up environment.
Demonstrate Problem-Solving Skills: Provide examples in your application of how you've identified inefficiencies and taken action to improve them. This will show your proactive nature and critical thinking skills, which are essential for the Operations Assistant role.
How to prepare for a job interview at Chemistry London
✨Showcase Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise and ensure nothing slips through the cracks.
✨Demonstrate Tech Savviness
Since the role involves working with various tools and systems, be ready to discuss your experience with technology. Mention any specific software or platforms you've used and how you quickly adapt to new tech.
✨Emphasise Problem-Solving Abilities
The company values proactive individuals who can identify bottlenecks and improve processes. Prepare to share instances where you've identified inefficiencies and taken action to resolve them, showcasing your critical thinking skills.
✨Communicate Clearly and Collaboratively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and consider discussing how you've built positive relationships across teams in previous roles. This will demonstrate your collaborative spirit.
