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For Companies At a Glance
- Tasks: Lead the Beauty Hall team, drive sales, and manage stock effectively.
- Company: Join Selfridges, a renowned retail destination known for luxury and innovation.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team, inspire others, and make a real impact in retail.
- Qualifications: Retail experience, strong leadership skills, and a passion for beauty products required.
- Other info: Opportunity to work in a fast-paced environment with a focus on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
- Act upon information and feedback from across the business e.g. spotlight, engagement survey and team member feedback to name a few.
- Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
- Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
- Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
- Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
- An example of our values, a trusted and respected colleague.
Department Manager, Beauty Hall employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Beauty Hall
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty industry. Understanding current market dynamics and competitor strategies will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the retail and beauty sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated teams in the past. Think about times when you exceeded sales targets or improved team performance, as these stories will resonate well during your interview.
✨Tip Number 4
Research our company values and culture. Being able to articulate how your personal values align with those of StudySmarter will show that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Department Manager, Beauty Hall
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Department Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in retail management, team leadership, and sales strategies. Use specific examples that demonstrate your ability to motivate a team and achieve sales targets.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to build relationships and collaborate with others. Mention any relevant experiences where you successfully communicated with team members or stakeholders.
Demonstrate Adaptability and Proactivity: Provide examples in your application that showcase your adaptability in fast-paced environments and your proactive approach to planning and problem-solving. This will illustrate your readiness to handle the dynamic nature of the role.
How to prepare for a job interview at Selfridges
✨Showcase Your Commercial Acumen
Be prepared to discuss how you understand and manage numbers. Bring examples of how you've previously achieved sales targets and managed stock levels, demonstrating your ability to react to market trends.
✨Emphasise Team Collaboration
Highlight your experience in building relationships within a team and with external partners. Share specific instances where your collaborative approach led to positive changes or improvements in performance.
✨Demonstrate Retail Expertise
Prepare to talk about your background in retail, especially in fast-paced environments. Discuss your passion for customer service and how you've implemented ideas that developed business opportunities in previous roles.
✨Exhibit Leadership Skills
Be ready to provide examples of how you've motivated and inspired your team. Discuss your leadership style and how you provide coaching to drive performance, ensuring you lead by example.
