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For Companies At a Glance
- Tasks: Engage with clients, guide them to the perfect jewellery, and build lasting relationships.
- Company: A rapidly growing luxury jewellery brand known for high-quality, ethically-made pieces.
- Benefits: Ongoing training, competitive salary, and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team and make a real impact in luxury retail.
- Qualifications: 1-2 years in customer-facing sales, ideally in jewellery or luxury retail.
- Other info: Join a supportive team and thrive in a fast-paced, rewarding atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Our client specializes in high quality, ethically-made jewellery (Be-Spoke) with a focus on wedding and engagement pieces in diamonds. Having seen rapid growth since they opened nearly 10 years ago, they are currently going through a scale-up phase and are looking for experienced Sales Consultants for their London Stores in Hatton Garden. They understand that their greatest asset is their exceptional team.
As a Sales Consultant, you’ll be on the front line of our customer experience, responsible for engaging with clients, understanding their needs, and guiding them toward the perfect piece of jewellery. You will play a crucial role in building customer relationships, maintaining product knowledge, and meeting sales targets. With opportunities for growth, you’ll also have access to ongoing training to refine your skills in luxury sales. Your contributions will be integral to our journey.
Responsibilities- Welcome customers warmly, providing an inviting and professional experience from start to finish.
- Assist customers with product selection, tailoring recommendations to their personal style, occasion, and budget.
- Achieve individual sales targets by effectively closing sales and promoting additional services, such as resizing and customisations.
- Maintain thorough knowledge of collections and the craftsmanship behind each piece, enhancing the customer experience with product expertise.
- Foster long-term client relationships by following up post-purchase and encouraging repeat business.
- Support team operations by coordinating with colleagues on customer appointments, special requests, and any service-related inquiries.
- Collaborate with Lead Sales Advisors and Senior Sales Consultants to continuously improve customer interactions and store performance.
- Customer-focused mindset with a talent for understanding client needs and preferences.
- Strong sales and negotiation skills, with an emphasis on upselling and cross-selling.
- Organisational skills to manage multiple client interactions and follow-up activities.
- Adaptability and resilience in a fast-paced retail environment.
- Minimum of 1-2 years experience in a customer-facing sales role, ideally within the jewellery or luxury retail sector.
- Proven ability to meet or exceed sales targets and build meaningful customer relationships.
- Excellent communication and interpersonal skills, passionate about delivering a high-quality customer experience.
- Ability to work well within a team, demonstrating flexibility and a willingness to support colleagues.
Retail Sales Consultant - Luxury Diamond Jewellery employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant - Luxury Diamond Jewellery
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their collections, craftsmanship, and values. This way, when you chat with potential employers, you can show off your passion for their luxury jewellery and how you can contribute to their growth.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight your customer-focused mindset and your knack for understanding client needs. This will help you feel confident when discussing how you can meet and exceed sales targets.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships in the luxury retail sector can open doors and give you insider tips on landing that Sales Consultant role.
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Make sure to follow up after applying; a little persistence can go a long way in showing your enthusiasm for the position.
We think you need these skills to ace Retail Sales Consultant - Luxury Diamond Jewellery
Some tips for your application 🫡
Show Your Passion for Jewellery: When writing your application, let your love for luxury jewellery shine through! Share any personal experiences or stories that highlight your connection to the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find their perfect piece.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in sales, especially in luxury retail or jewellery. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Demonstrate Your Customer Focus: In your application, emphasise your customer service skills. Share examples of how you've successfully engaged with clients and built relationships in previous roles. We’re all about creating exceptional experiences, so show us how you can contribute to that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Progresso Search
✨Know Your Diamonds
Before the interview, brush up on your knowledge of diamonds and jewellery. Understand the 4 Cs (cut, colour, clarity, carat) and be ready to discuss how these factors influence customer choices. This will show your passion for the product and help you connect with the interviewer.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully met or exceeded sales targets. Highlight any instances where you upsold or cross-sold products, as this is crucial in a luxury retail environment. Be ready to demonstrate your negotiation skills and how you build relationships with clients.
✨Emphasise Customer Experience
Think about how you can create an inviting atmosphere for customers. Be prepared to discuss your approach to understanding client needs and preferences. Share examples of how you've fostered long-term relationships with customers, as this aligns perfectly with the company's focus on exceptional service.
✨Team Player Mindset
Since collaboration is key in this role, come equipped with examples of how you've worked effectively within a team. Discuss how you’ve supported colleagues in achieving common goals and how you adapt to different team dynamics. This will demonstrate your flexibility and commitment to the team's success.
