Key Account Manager Bag-in-Box & Spouted Pouch UK

SIG is a supplier of filling equipment and packaging for food and beverages. In Europe, we operate in three segments: beverage cartons (BC), spouted pouches (SP), and Bag-in-Box (BiB) for the retail and foodservice channel. As part of the EU BiB & SP sales team, this role is particularly responsible for sales of BiB dedicated to the QSR channel.

Key responsibilities:

• Serve as the single point of contact for assigned customer accounts, ensuring long-term relationship building and customer satisfaction.
• Develop and implement strategic annual customer plans in close coordination with Marketing, based on available technical solutions and market needs.
• Lead and manage the entire sales cycle, including the design, approval, and presentation of commercial offers for packaging materials, filling machines, and services.
• Forecast sales volume, pricing trends, and expected account growth with accuracy across monthly, quarterly, and yearly planning cycles.
• Create Customer Roadmaps and identify new business opportunities through market and customer insights.
• Prepare and present business cases using internal tools (e.g., Project Calculation Tool) for internal alignment and investment justification.
• Drive contractual negotiations and define commercial terms aligned with company profit targets.
• Collaborate cross-functionally with internal teams (Marketing, Finance, Supply Chain) to support project execution, order management, and timely deliveries.
• Monitor and follow up on packaging material orders, service delivery, and customer payments.
• Contribute to annual budgeting, S&OP cycles, and long-term financial planning for the assigned customer base.
• Build strong networking relationships at all levels with customers, distributors, and retailers to unlock new project opportunities.

You bring these skills, experience & education:

• Bachelor’s or Master’s degree in Economics, Business Administration, or related fields; a technical degree is a plus.
• Minimum 5 years of experience in sales or project management, ideally in the Food Service and/or Packaging industry.
• Demonstrated experience in System Model Business and B2B customer environments.
• Background in working within multinational companies, managing complex accounts across different regions.
• Proven track record in Digital Transformation initiatives or implementation of digital tools and systems.
• Solid knowledge and autonomous use of SAP, Salesforce, and Microsoft Office platforms for reporting, data analysis, and customer insights.
• Strong negotiation, communication, and interpersonal skills with a commercial mindset and focus on high-margin business.
• Native or fluent in English (written and spoken).

We are looking for people who:

• Are willing to consistently achieve results, even under tough circumstances.
• Create a climate where everyone is motivated to do their best to help the organization achieve its objectives.
• Actively seek new ways to grow and be challenged.
• Develop people to meet both their career goals and the organization’s goals.

Our promise:

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings, and coaching opportunities from senior team members. If you show skill and willingness to learn, we’ll back you all the way.

About SIG:

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.

Contact:

SIG Recruiting Team
Phone: +49 246 279 1436
Email: recruiting@sig.biz