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- Tasks: Support CRM system projects and improve marketing and client management through data insights.
- Company: Join a prestigious international law firm with a strong reputation in the legal sector.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that values innovation and collaboration while making a real impact.
- Qualifications: Experience with CRM systems, preferably OnePlace or Salesforce, and strong Microsoft Office skills required.
- Other info: Ideal for proactive individuals looking to enhance their career in a professional services setting.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a prestigious international law firm, is seeking a dynamic and proactive CRM Executive to join their Marketing & Business Development team in London. This role focuses on supporting business as usual and long-term strategic projects on their CRM system, Intapp OnePlace. The successful candidate will be instrumental in improving the effectiveness of marketing, sales, and client management efforts through insights, data analytics, dashboards, and reporting.
Key Responsibilities:
- Monitor user adoption and usage KPIs using OnePlace reports and dashboards.
- Maintain high levels of system, data, compliance, and best-practice standards.
- Build relationships with users to understand their roles, priorities, and business objectives.
- Continuously improve training programs and incorporate case studies and success stories.
- Keep training and self-service materials up-to-date.
- Communicate and train on key system upgrades, improvements, and integrations.
- Advise users on GDPR compliance and recommend processes for collecting consent.
- Develop a deep understanding of key users’ objectives and needs.
Your Experience:
- Previous experience working with a Contact Management System and within a Marketing team in a professional services firm.
- Experience with CRM systems, ideally using OnePlace or Salesforce.
- Excellent Microsoft Office skills: Outlook, Word, PowerPoint, and Excel.
- Experience developing and delivering training using various platforms/methods.
If you are excited by this role and believe you meet the requirements, we encourage you to apply.
Database Specialist employer: Ambition
Contact Detail:
Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Specialist
✨Tip Number 1
Familiarise yourself with Intapp OnePlace and its functionalities. Understanding how this CRM system works will not only help you in the interview but also demonstrate your proactive approach to learning about the tools you'll be using.
✨Tip Number 2
Network with current or former employees of the law firm or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved user adoption or training programmes in previous roles. This will showcase your relevant experience and ability to contribute to the firm's objectives.
✨Tip Number 4
Stay updated on GDPR compliance and data management best practices. Being knowledgeable in these areas will not only enhance your credibility but also align with the firm's focus on compliance and best-practice standards.
We think you need these skills to ace Database Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific needs of the CRM Executive position.
Highlight Relevant Experience: Emphasise your previous experience with Contact Management Systems and any work within a Marketing team. Be specific about your familiarity with CRM systems like OnePlace or Salesforce, as this is crucial for the role.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office applications, especially Excel, as well as your experience in developing and delivering training. Use examples to demonstrate how these skills have contributed to your past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how you can contribute to the firm's marketing and business development efforts. Personalise it to reflect your understanding of their objectives and how you can help achieve them.
How to prepare for a job interview at Ambition
✨Know Your CRM Systems
Make sure you have a solid understanding of CRM systems, especially Intapp OnePlace and Salesforce. Be prepared to discuss your previous experiences with these platforms and how you've used them to improve marketing and client management efforts.
✨Showcase Your Training Skills
Since the role involves developing and delivering training, be ready to share examples of training programmes you've created or delivered in the past. Highlight any innovative methods you used to engage users and ensure they understood the material.
✨Understand GDPR Compliance
Familiarise yourself with GDPR regulations and be prepared to discuss how you've advised users on compliance in previous roles. This will demonstrate your ability to handle sensitive data responsibly and your understanding of legal requirements.
✨Build Relationships
Emphasise your ability to build relationships with users. Prepare examples of how you've engaged with stakeholders to understand their needs and objectives, as this is crucial for improving user adoption and system effectiveness.
