Production Department Manager

JOB PURPOSE

To manage all areas of the finishing department: Flatpack, Window Patch, Glue. To optimise production output for the finishing department through effective organisation, co-ordination and resource management. Striving for continual improvements in machine productivity and efficiency, waste reduction, product quality and customer service levels.

SPECIFIC RESPONSIBILITIES

• To set and achieve targets in key performance in machine productivity and efficiency, waste, quality, customer service levels and Health & Safety
• To ensure Team leaders are capable of meeting evolving business needs
• To develop the process capability in line with changing technology
• To develop employees both individually and as teams to ensure effective day to day management of people
• To ensure effective inter-departmental communication
• To improve customer quality and service levels to reduce customer complaints
• Manage and control activities of all departments
• Set departmental objectives and monitor performance
• Identify recruitment and development needs
• Handle discipline and grievance issues
• Create and develop a team-working environment
• Support Team Leaders in achieving weekly targets in respect of production output, work in progress, service levels and machine efficiencies
• Manage within departmental budgets set and identify opportunities for cost reductions in areas such as overtime, consumables, maintenance and waste
• Optimise equipment and resource usage for effective and efficient output
• Be proactive in developing solutions to operational issues
• Ensure effective communication within and from all areas of production to achieve common business aims
• Provide regular performance statistics/ reports as directed
• Liaise effectively with Union representatives as appropriate
• Ensure compliance with all existing systems, standards and procedures within all areas to satisfy both company and customer requirements- ISO, Health & Safety
• Identify opportunities for improving systems of work, and successfully implement
• Control waste effectively
• Drive through and support the introduction of new systems and procedures
• Direct and manage technical innovation and introduction within your department
• Develop & implement corrective action plans short & long term to improve Quality, downtime and to reduce scrap & inventory
• Drive productivity improvement & standardisation across the business
• Provide training and instil a Lean culturethroughout the department
• compliance to ISO9001, ISO45001 and ISO14001 Standards, relevant legislation and compliance obligations through adherence to training and work instructions

PERFORMANCE INDICATORS

• Achieve departmental KPI’s
• Constantly strive to reduce downtime to agreed levels
• Meet and maintain customer requirements in terms of quality and output
• Compliance with the company’s quality standards (PS9000 and BRC/IoP)
• Adherence to the company’s health safety & environment standards (HASAWA Act)
• Maintain a good overall condition of work area through routine maintenance
• Accurate & efficient control of components including filing and good housekeeping practices

SKILLS/QUALS

• Technical expertise in all aspects of specific production processes relating to the finishing department
• Full working knowledge of BRC & ISO9001
• Essential experience of Lean Manufacturing
• Strong Management/Leadership Skills
• Evidence of Project Management in waste reduction
• Able to demonstrate reducing downtime and improve efficiency’s
• Able to work in a fast paced environment – FMCG preferred
• Strong commercial awareness and business acumen
• Computer literate, able to operate Microsoft Word, Excel and Outlook/Email
• Excellent aptitude
• Must be proactive
• Organizing, Planning, and Prioritising Workload to achieve targeted KPI’s

INTERPERSONAL SKILLS

• Oral communication – instruct/teach others, resolve complaints & settle disputes, provide routine information to team leaders/co-workers, interact with peers/managers to share knowledge & determine work priorities, provide basic counselling and answer questions as required
• Written communication – complete standard records & forms, produce other written correspondence including letters, memos, plans, notes, reports & emails and produce standard operating procedures
• Problem solving – use everyday judgement or basic calculations to perform basic tasks, analyse/evaluate information from multiple sources and use to solve problems
• Decision making – have the authority to determine and change priorities
• Planning – schedule and coordinate the activities of technical, financial and staffing resources to achieve company objectives
• Negotiation – negotiate with others about controversial and/or conflicting matters
• Creativity – develop new ideas, techniques, systems and policies
• Leadership – play lead role in meetings and committees and conduct briefings as necessary