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- Tasks: Join our team to keep our inn sparkling clean and welcoming for guests!
- Company: The Bamburgh Castle Inn is an award-winning pub with a stunning seaside view.
- Benefits: Enjoy extra holiday on your birthday, 50% off food, and tips!
- Why this job: Be part of a friendly team dedicated to making guests happy in a beautiful location.
- Qualifications: Looking for detail-oriented, friendly individuals who can work well under pressure.
- Other info: Flexible shifts available; age-related pay rates apply for under 21s.
Housekeeper – The Bamburgh Castle Inn What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. A gold award-winner with the North East England Tourism Awards and Great British Pub Awards 2019 finalist, The Bamburgh Castle Inn overlooks the harbour in the fishing village of Seahouses. At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do. The Bamburgh Castle Inn is now looking to recruit a Housekeeping Assistant. The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at ‘ICG’ we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy. Why Join Inn? – Extra paid holiday in month of your birthday – 50% off food in any of our Inns – 1 bed and breakfast in any of our Inns during January, February or March – 1/3 off room bookings all year round – Employee Assistance Programme – Tronc (…that’s tips to me and you!) – Working for Best Pub Employer at the Publican Awards – Paid breaks in our Inns Age-related pay rates apply for Under 21s: 18-20 9.00 per hour. Under 18s 8.00 per hour. A successful Housekeeping Assistant candidate will: Be friendly, with a good eye for detail Be able to remain calm under pressure React to guest requests so that we exceed expectations Work as part of the Housekeeping team Be able to work mornings through to mid-afternoon shifts as standard. Be punctual, well turned out, and conscientious Housekeeping Assistant duties include: Cleaning rooms to our high standards Ensuring all our public areas are presented in their best light – clean and welcoming Reporting any maintenance issues to keep up with standards Following guidelines to keep everyone safe Working as part of the wider team with the shared goal of creating memorable visits. Managing your stocks of linen, towels, and room supplies.
Housekeeper - The Bamburgh Castle Inn employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - The Bamburgh Castle Inn
✨Tip Number 1
Familiarize yourself with the core values of The Inn Collection Group. Show how you embody these values, especially customer focus and teamwork, during your interactions with staff and guests.
✨Tip Number 2
Visit The Bamburgh Castle Inn before applying. This will give you a feel for the atmosphere and allow you to mention specific details about the inn in your conversations, demonstrating your genuine interest.
✨Tip Number 3
Highlight any previous experience in housekeeping or hospitality when networking with current employees. They can provide insights and possibly refer you internally, increasing your chances of landing the job.
✨Tip Number 4
Be prepared to discuss how you handle pressure and guest requests. Think of examples from past experiences where you exceeded expectations, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Housekeeper - The Bamburgh Castle Inn
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Housekeeping Assistant position. Understand the key responsibilities and qualities that The Inn Collection Group is looking for, such as attention to detail and the ability to work under pressure.
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Use specific examples that demonstrate your skills in maintaining cleanliness and providing excellent service, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at The Bamburgh Castle Inn and how your values align with theirs, particularly focusing on customer satisfaction and teamwork.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which are essential traits for a Housekeeping Assistant.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Attention to Detail
As a Housekeeping Assistant, having a keen eye for detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high standards in previous roles or how you ensure cleanliness and organization in your work.
✨Demonstrate Your Customer Focus
The Inn Collection Group values customer satisfaction highly. Share experiences where you went above and beyond to meet guest expectations, and emphasize your commitment to creating a welcoming atmosphere.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced, especially in a busy pub environment. Be ready to talk about times when you've successfully managed stress or handled multiple tasks at once, showcasing your ability to remain composed.
✨Emphasize Teamwork
Working as part of a team is essential in this role. Highlight your experience collaborating with others, and express your enthusiasm for contributing to a positive team dynamic at The Bamburgh Castle Inn.
