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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating a fun, inclusive, and supportive work culture.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a friendly environment.
- Qualifications: Level 2 in Plumbing, domestic experience, and excellent customer service skills required.
- Other info: Comprehensive training provided, including buddy support and accommodation for training when needed.
The predicted salary is between 30000 - 35000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Southampton
Full Time - 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £36,300 - £40,450 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role:
- HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
Your benefits working for HomeServe:
- Basic starting salary of up to £40,450 with an OTE of over £42,500 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About the Candidate:
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme:
- Week 1: Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3: You will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4: 3 days in Nottingham for additional training and support
Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About the Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Southampton employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Southampton
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and technologies used in domestic housing. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Plumbing Engineers at HomeServe. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since excellent customer service skills are crucial for this role, think of specific examples where you've gone above and beyond for a customer.
✨Tip Number 4
Be ready to showcase your adaptability and willingness to learn. HomeServe values ongoing training, so highlighting your eagerness to develop new skills can set you apart from other candidates.
We think you need these skills to ace Plumbing Engineer - Southampton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific skills and experiences required for the Plumbing Engineer position. Highlight your relevant plumbing qualifications and experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your Level 2 Plumbing qualification, 1st and 2nd fix plumbing experience, and any customer service skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to excellent customer service. Mention why you want to work for HomeServe and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or repairs you've completed in domestic housing.
✨Demonstrate Customer Service Excellence
Since HomeServe values excellent customer service, think of examples where you've gone above and beyond for a customer. This could include resolving issues, providing advice, or ensuring customer satisfaction after a job.
✨Familiarise Yourself with the Company Culture
Research HomeServe's culture and values. Be ready to discuss how you can contribute to their inclusive and supportive environment, and why you believe teamwork is important in delivering great service.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how success is measured in the role.
