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For Companies At a Glance
- Tasks: Join our team to support R&D and customer applications in electronics.
- Company: Be part of a leading engineering company based in Norwich, innovating in electronics.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Work on exciting projects, collaborate with experts, and make a real impact in technology.
- Qualifications: Ideal candidates have a background in electronics and strong problem-solving skills.
- Other info: Hands-on experience in labs and coding is a plus!
The predicted salary is between 36000 - 66000 £ per year.
TEC Partners are supporting a leading engineering company based in Norwich who is seeking an R&D and Applications Engineer to join their Engineering department. This role supports research and development as well as customer-based applications engineering for multilayer ceramic capacitors, RF inductors, planar capacitor arrays, EMI filters, capacitor assemblies, and other capacitor types. Support is provided worldwide from the Norwich R&D centre.
The successful candidate will work within the Engineering team, answering technical queries, providing support to customers (both internal and external), conducting product training, updating datasheets and catalogues, and maintaining documentation for product approvals. This role also involves product design and development for customer-specific requirements and R&D projects aimed at introducing new products and expanding existing product ranges.
Reporting Structure
This position reports to the Global R&D Director.
Tasks and Responsibilities:
- Support internal and external sales teams with technical enquiries and collaborate with Engineering and Quality teams.
- Assist offshore manufacturing with technical order handling, administration, costing, and custom MLCC design.
- Support existing test lab work and develop new or modified tests to gather data.
- Participate in new product development and the design of new or modified parts for production.
- Develop processes in support of new product design.
- Manage and assist with the manufacture and evaluation of samples for product development, including generating reports and presentations.
- Provide Application Notes, technical articles, and datasheets while ensuring the accuracy of catalogue and web-based technical data.
- Source and specify test equipment, then design and execute lab testing for technical support.
- Undertake additional duties as required.
Qualifications and Skills:
- Practical experience in analogue electronics, preferably with discrete component knowledge.
- Ability to interpret customer circuits for technical discussions on passive component performance.
- BTEC / HNC / HND, BS degree in Electronics / Electrical Engineering or related field, or equivalent experience.
- Hands-on experience with electrical & electronic circuits for laboratory testing.
- Strong attention to detail and data accuracy.
- Proficiency in Microsoft Office (Word, Excel, etc.).
- Excellent writing skills for technical documents, datasheets, and customer-focused notes.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong verbal and written communication skills.
- Self-motivated, professional, and collaborative.
- Willingness to learn and develop new skills.
- Strong analytical and problem-solving abilities.
- IT or coding experience is beneficial.
- Lab or test experience is valuable.
For more information send across your updated CV to Daniel Cordy.
Technical Support Engineer employer: TEC Partners - Technical Recruitment Specialists
Contact Detail:
TEC Partners - Technical Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific products and technologies mentioned in the job description, such as multilayer ceramic capacitors and RF inductors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the electronics field, especially those who work in R&D or technical support roles. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical and electronic circuits. Be ready to share specific examples of projects you've worked on, particularly those that involved laboratory testing or product development, as these will be crucial for the role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of challenges you've faced in previous roles and how you overcame them. This will highlight your analytical skills and adaptability, which are essential for a Technical Support Engineer.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in analogue electronics and any hands-on work with electrical circuits. Emphasise your technical writing skills, as this role requires excellent documentation abilities.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Technical Support Engineer position. Mention specific experiences that relate to customer support and product development, showcasing your problem-solving skills.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Office and any IT or coding experience you have. Mention your ability to manage multiple tasks and your strong attention to detail, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all technical terms are used correctly and that your documents are clear and professional.
How to prepare for a job interview at TEC Partners - Technical Recruitment Specialists
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of analogue electronics and passive components. Be prepared to discuss specific examples from your experience that demonstrate your ability to interpret customer circuits and handle technical queries.
✨Prepare for Practical Scenarios
Expect to be asked about your hands-on experience with electrical and electronic circuits. Think of relevant lab testing experiences you can share, as well as any challenges you faced and how you overcame them.
✨Demonstrate Strong Communication Skills
Since the role involves providing support to both internal and external customers, practice articulating complex technical information clearly and concisely. Prepare to explain how you would approach writing technical documents and datasheets.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific instances where you've had to analyse a problem and develop a solution. This could involve product design, testing, or collaborating with teams to resolve technical issues.
