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For Companies At a Glance
- Tasks: Join our team to handle repairs and maintenance in luxury student accommodation.
- Company: Downing is a top developer of bespoke, luxury properties across the UK.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth and development.
- Why this job: Make a real impact on student living experiences while working in a dynamic environment.
- Qualifications: No specific qualifications required; just bring your skills and a can-do attitude!
- Other info: Work in the heart of Cambridge with a supportive team and exciting projects.
The predicted salary is between 24000 - 36000 £ per year.
Maintenance Operative
Manchester
Full-Time
Permanent
Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.
As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
Duties and Responsibilities
- Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
- Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
- Ensure all residents enjoy a high level of maintenance and cleanliness.
- Understand and respond to health and safety matters in a timely manner.
- Administer all maintenance and health and safety records.
- Carry out PPM checks (e.g. emergency lighting, fire alarm).
- Assist with visual daily health and safety checks.
- Support and complete risk assessment monitoring.
- Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
- Carry out redecoration and repairs within apartments and communal areas.
- Identify and communicate any potential areas for future works.
- Complete all paperwork and procedures in line with company policy.
- Escort contractors whilst working on site.
- Conduct building audits including health & safety and compliance.
- Assist with periodic and tenancy end inspections and associated maintenance tasks resulting form these.
- Preparing apartments for occupation.
- Support with CapEx improvement works/schedules.
- Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
- Manage and meet agreed KPI’s as set by the line manager.
- Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
Attributes & Skills
- Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
- Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
- Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
- Previous building mobilisation experience would be an advantage.
- Well organised, ability to problem solve, prioritise and work under pressure.
- Understanding the importance of achieving deadlines and ensuring quality output.
- A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
- Attention to detail and taking ownership of all of core tasks/duties.
- Professional presentation, confident and outgoing in nature.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Fluent in written and verbal English, culturally aware and able to adapt communication style.
Hours of Work
- 40 hours per week
- Days of Work: Monday – Friday with 1 Saturday in 5 on a rota basis
- Hours of work: Between 8:00 & 19:00
Benefits
- Competitive salary
- 25 days holiday, plus bank holidays
- Paid overtime
- Company Pension scheme
- Life Assurance cover
- Employee Assistance Scheme
Maintenance Operative employer: Downing
Contact Detail:
Downing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Familiarize yourself with the specific maintenance tasks mentioned in the job description, such as plumbing, joinery, and electrical work. Having hands-on experience or relevant certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills during the interview process. Since the role emphasizes providing a great experience for customers, be prepared to discuss how you've handled customer interactions in previous jobs.
✨Tip Number 3
Research Downing and their student accommodation schemes. Understanding their values and projects will help you align your answers with what they are looking for in a Maintenance Operative.
✨Tip Number 4
Prepare examples of how you've exercised initiative in past roles. Being proactive is key in this position, so think of specific instances where you went above and beyond to solve a problem or improve a situation.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Maintenance Operative position. Understand the key responsibilities and required skills, such as plumbing, joinery, and electrical work, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in maintenance or repair work. Provide specific examples of tasks you've completed that align with the responsibilities mentioned in the job description.
Showcase Customer Service Skills: Since the role involves delivering excellent customer service, include examples in your application that demonstrate your ability to communicate effectively and resolve issues promptly.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Maintenance Operative.
How to prepare for a job interview at Downing
✨Showcase Your Technical Skills
Be prepared to discuss your experience with plumbing, electrical work, and other maintenance tasks. Highlight specific projects or challenges you've faced and how you successfully resolved them.
✨Emphasize Customer Service
Since the role involves providing a great experience for residents, share examples of how you've gone above and beyond in previous jobs to ensure customer satisfaction. This will demonstrate your commitment to excellent service.
✨Demonstrate Initiative
Talk about times when you've taken the initiative to solve problems or improve processes. This shows that you're proactive and can handle responsibilities without always waiting for direction.
✨Prepare Questions
Have thoughtful questions ready about the company’s maintenance processes or future projects. This shows your interest in the role and helps you assess if the company is the right fit for you.
