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- Tasks: Visit properties to arrange debt payments and provide excellent customer service.
- Company: Join a leading UK Debt Recovery Enforcement Group with 40 years of experience.
- Benefits: Enjoy a competitive salary, bonuses, overtime, and 29 days holiday plus more perks.
- Why this job: Make a real impact by helping people while developing valuable skills in a supportive environment.
- Qualifications: Must have a full UK driving license and be able to drive manual and automatic vehicles.
- Other info: Receive full training to become a Certificated Enforcement Agent and access health support.
The predicted salary is between 23800 - 26000 £ per year.
Job Title: Enforcement Agent Location: Birmingham Salary: £23,800 – £26,000 (OTE £50,000 – £75,000) The Role Visiting debtor’s properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. Where a solution cannot be find you will be taking control/removing goods where necessary. Making enquiries with neighbours if debtors have moved or left a property. The Company They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years. The Salary and Benefits Package £23,800 – £26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000) 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes Company vehicle, fuel card and expenses Full training and qualifications to become a Certificated Enforcement Agent Company pension scheme Access to an Earnings on Demand Scheme Employee discount scheme Health and wellbeing support Candidate Requirements Full UK Driving License (held for at least 2 years) Able to drive both manual and automatic vehicles Ab…
Enforcement Agent employer: Novax Recruitment
Contact Detail:
Novax Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent
✨Tip Number 1
Familiarize yourself with the laws and regulations surrounding debt recovery in the UK. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight your customer service skills and any experience you have in conflict resolution. This role requires empathy and the ability to handle sensitive situations, so be prepared to share relevant examples from your past work.
✨Tip Number 3
Network with professionals in the debt recovery industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 4
Prepare for situational questions during the interview process. Think about how you would handle various scenarios that may arise in the role of an Enforcement Agent, as this will showcase your problem-solving abilities.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Enforcement Agent. Highlight your customer service skills and empathy in your application, as these are crucial for success in this role.
Tailor Your CV: Customize your CV to reflect relevant experience, especially in customer service or debt recovery. Include specific examples that demonstrate your ability to handle difficult situations with empathy and professionalism.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your skills align with the company's values. Mention your driving license and any relevant qualifications or training.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Novax Recruitment
✨Show Empathy and Customer Service Skills
Since customer service and empathy are crucial for the role of an Enforcement Agent, be prepared to share examples from your past experiences where you successfully handled difficult situations with clients. Highlight your ability to listen and understand their concerns.
✨Demonstrate Problem-Solving Abilities
The role involves finding solutions for debtors. During the interview, discuss specific instances where you identified a problem and implemented a successful solution. This will showcase your critical thinking and negotiation skills.
✨Familiarize Yourself with Debt Recovery Processes
Research the debt recovery industry and familiarize yourself with common practices and legalities involved. Being knowledgeable about the field will demonstrate your commitment and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle various situations as an Enforcement Agent. Practice your responses to these scenarios, focusing on your approach to conflict resolution and maintaining professionalism.
