Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Travel locally to execute Court orders and assist debtors with payment arrangements.
- Company: Join a family-run business that values inclusion, ethics, and quality service.
- Benefits: Enjoy a competitive salary, 33 days leave, company vehicle, and health support.
- Why this job: Make a real impact while working in a supportive and friendly environment.
- Qualifications: Must have a clean UK driving license and relevant qualifications.
- Other info: Full training provided to become a Certificated Enforcement Agent.
The predicted salary is between 22800 - 34200 £ per year.
Job Description
Job Title: Enforcement Agent
Location: Birmingham
Salary: £25,400 – £27,365 (OTE £50,000 – £70,000)
The Role
Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role.
Where a solution cannot be find you will be taking control/removing goods where necessary.
Making enquiries with neighbours if debtors have moved or left a property.
The Company
They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years.
The Salary and Benefits Package
- £25,400 – £27,365 basic salary + bonuses + overtime (OTE £50,000 to £70,000)
- 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
- Company vehicle, fuel card and expenses
- Full training and qualifications to become a Certificated Enforcement Agent
- Company pension scheme
- Access to an Earnings on Demand Scheme
- Employee discount scheme
- Health and wellbeing support
Candidate Requirements
- Full UK Driving License (held for at least 2 years)
- Able to drive both manual and automatic vehicles
- Able to provide a clean DBS and no CCJ/IVA
- Previous experience in an enforcement, debt recovery, security, police or armed forces role is desirable
The Application Process
Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview.
Contact Detail:
Novax Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent
✨Tip Number 1
Familiarise yourself with the legal aspects of debt enforcement. Understanding the laws and regulations surrounding court orders and debt collection will not only boost your confidence but also demonstrate your commitment to ethical practices during interviews.
✨Tip Number 2
Network with professionals in the field of debt enforcement. Attend local events or join online forums where you can connect with current Enforcement Agents. This can provide you with valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Prepare for situational questions that may arise during the interview process. Think about how you would handle various scenarios, such as dealing with vulnerable debtors or negotiating payment plans, to showcase your problem-solving skills.
✨Tip Number 4
Research the company culture of the family-run business you're applying to. Understanding their values and approach to debt collection will help you align your answers with their expectations and show that you are a good fit for their team.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Enforcement Agent. Focus on any previous roles involving debt collection, customer service, or financial assessments.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention your understanding of the ethical approach the company values and how you can contribute to it.
Highlight Relevant Qualifications: If you have the Level 2 Taking Control of Goods Qualification or any other relevant certifications, make sure to mention them prominently in your application. This shows you meet the basic requirements for the role.
Prepare for the Interview: Once shortlisted, prepare for the initial telephone interview by reviewing common interview questions related to debt enforcement and customer interaction. Be ready to discuss your approach to handling sensitive situations and your ability to work independently.
How to prepare for a job interview at Novax Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Enforcement Agent. Familiarise yourself with the process of executing Court orders, assessing financial circumstances, and handling payments. This knowledge will help you answer questions confidently.
✨Demonstrate Empathy and Communication Skills
As an Enforcement Agent, you'll need to interact with debtors tactfully. Prepare examples of how you've handled sensitive situations in the past, showcasing your ability to communicate effectively and empathetically.
✨Highlight Relevant Experience
If you have experience in debt collection or a similar field, be sure to discuss it during the interview. Mention any qualifications, like the Level 2 Taking Control of Goods Qualification, and how they relate to the role.
✨Prepare Questions for the Interviewer
Show your interest in the company by preparing thoughtful questions. Ask about their approach to ethical debt collection, training opportunities, or the company culture. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
