At a Glance
- Tasks: Help customers find the perfect eyewear and ensure a smooth shopping experience.
- Company: Join a small, growing team in the vibrant City of Westminster.
- Benefits: Enjoy free eyewear, discounts, 28 days holiday, and a collaborative work environment.
- Why this job: Be part of a friendly team that values sustainability and customer satisfaction.
- Qualifications: 1 year of experience in optical sales, strong communication skills, and tech-savvy.
- Other info: Must be available for weekend shifts; ideal for those passionate about eyewear.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for a friendly, organised Optical & Sales Administrator to join a small, growing team in the City of Westminster. This is a hands-on role where you will support both retail and online operations, helping customers find the right eyewear and ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Deliver exceptional customer service in-store and online
- Guide customers through frame and lens selection
- Accurately take optical measurements
- Respond to enquiries via email and phone
- Maintain customer records and support outreach efforts
- Oversee store presentation, stock levels, and admin
- Support store opening/closing and weekend shifts
What We’re Looking For
- At least 1 year of experience in optical sales or dispensing
- Strong communication and customer service skills
- Detail-oriented, organised, and target-driven
- Comfortable with tech tools and multitasking
- Interest in sustainability and circular design
- Able to work Saturdays or Sundays (essential)
What You’ll Get
- Free eyewear and friends/family discounts
- Central London location
- 28 days holiday (incl. bank holidays)
- Team days and a collaborative work environment
Holiday Advisor (Sales Advisor) (Permanent) employer: BlackSquare - Recruitment Specialists
Contact Detail:
BlackSquare - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent)
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and sustainable practices will not only impress your potential employers but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when guiding customers through their eyewear choices, which is crucial for this role.
✨Tip Number 3
Make sure to highlight any experience you have with tech tools, especially those related to sales or customer management. Being tech-savvy is a big plus for this position, so be ready to discuss your familiarity with relevant software.
✨Tip Number 4
Show your enthusiasm for sustainability and circular design during your interactions. This aligns with the company's values and demonstrates that you're not just looking for a job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical sales or dispensing. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and sustainability. Mention why you are interested in this role and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, be sure to detail your previous roles that involved customer interaction, especially in retail or optical settings. Use specific examples to illustrate your communication skills and ability to multitask.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BlackSquare - Recruitment Specialists
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle enquiries and resolve issues effectively.
✨Demonstrate Your Knowledge of Eyewear
Familiarise yourself with different types of eyewear, lenses, and optical measurements. Being able to discuss these topics confidently will show that you're genuinely interested in the field and can guide customers through their choices.
✨Emphasise Your Organisational Skills
This role requires a detail-oriented and organised approach. Prepare to discuss how you manage tasks, maintain records, and ensure smooth operations, especially in a busy retail environment.
✨Express Your Interest in Sustainability
Given the company's focus on sustainability and circular design, be ready to talk about why these values matter to you. Share any relevant experiences or knowledge that align with their mission, as this could set you apart from other candidates.