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- Tasks: Deliver top-notch client service for pension schemes and oversee junior team members.
- Company: Join Alexander Lloyd, a leading specialist in Financial Services recruitment.
- Benefits: Enjoy remote or hybrid work options and a supportive team environment.
- Why this job: Make a real impact in pensions while developing your skills in a dynamic setting.
- Qualifications: Prior DB/DC experience and excellent customer service skills are essential.
- Other info: Quote 51535 when applying or reaching out to Collette Cardy.
The predicted salary is between 36000 - 60000 £ per year.
Here at Alexander Lloyd, we are currently partnered with a leading third-party administrator to support their search for a Senior Pension Associate to join the team.
Role & Responsibilities:
- Deliver exceptional client service across DB and DC pension schemes.
- Oversee and check work from junior team members.
- Handle benefit calculations and member communications.
- Ensure accurate, professional reporting and documentation.
- Support process improvements and new business activities.
Essential Criteria:
- Must have prior DB/DC experience.
- Ability to complete manual calculations.
- Proven excellent customer service experience.
This role can be remote or hybrid to one of their offices. If you are interested, do reach out or apply today.
Due to the high amount of interest that we receive for each of our roles, unfortunately, we cannot respond to each application individually. Therefore, if you do not hear back from one of our consultants, you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Senior Pension Associate employer: Alexander Lloyd
Contact Detail:
Alexander Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pension Associate
✨Tip Number 1
Make sure to highlight your experience with both Defined Benefit (DB) and Defined Contribution (DC) pension schemes during any conversations or interviews. This will demonstrate your suitability for the role and show that you understand the complexities involved.
✨Tip Number 2
Prepare to discuss specific examples of how you've delivered exceptional client service in previous roles. Think about challenges you faced and how you overcame them, as this will showcase your problem-solving skills and customer focus.
✨Tip Number 3
Familiarise yourself with common manual calculations related to pensions, as this is a key requirement for the role. Being able to confidently explain your approach to these calculations can set you apart from other candidates.
✨Tip Number 4
Research the company’s recent initiatives or improvements in their processes. Being knowledgeable about their operations will not only impress during discussions but also allow you to suggest relevant ideas for process improvements during your interview.
We think you need these skills to ace Senior Pension Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and essential criteria for the Senior Pension Associate position. Tailor your application to highlight your relevant experience in DB and DC pension schemes.
Highlight Relevant Experience: Make sure to emphasise your prior experience with defined benefit (DB) and defined contribution (DC) pension schemes. Include specific examples of how you've delivered exceptional client service and handled benefit calculations.
Showcase Customer Service Skills: Since excellent customer service is a key requirement, provide examples in your CV or cover letter that demonstrate your ability to manage client relationships effectively and resolve issues.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Alexander Lloyd
✨Showcase Your DB/DC Experience
Make sure to highlight your previous experience with Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Be prepared to discuss specific examples of how you've managed these schemes and the impact of your work on client satisfaction.
✨Demonstrate Your Calculation Skills
Since manual calculations are a key part of the role, brush up on your calculation techniques before the interview. You might be asked to explain your process or even solve a sample calculation during the interview.
✨Emphasise Customer Service Excellence
Prepare to share instances where you provided exceptional customer service. Think about challenges you faced and how you resolved them, as this will demonstrate your ability to handle client communications effectively.
✨Discuss Process Improvements
Be ready to talk about any process improvements you've implemented in your previous roles. This shows that you're proactive and can contribute to the company's growth and efficiency.
