Customer Service & Support Representative

Customer Service Agent – London (Hybrid) 4 Months Contract with high potential of extension Payrate-£12.43-£13.93/hour Commute- Mostly remote – Max 2 days/week in office We\’re hiring a Customer Service Agent to handle shipping-related queries via email, chat, and phone. You\’ll take full ownership of customer issues, liaising with internal teams and external partners to resolve delivery concerns, lost/damaged packages, and escalations. What you need: 2+ years\’ customer service experience in logistics/shipping Experience with carrier tracking and claims Strong Excel skills (pivot tables, VLOOKUP) Excellent communication and organisation A-Level or equivalent This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. pandey @ randstad. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy