Customer Relations Manager

Buttons Recruitment are pleased to be recruiting for a – Customer Relations Manager for our renowned Client, who owns many homes around the UK. Our Valued Client: We are thrilled to present an exciting opportunity for a Customer Relations Manager at a prestigious new care home based in Oxford. As a valued member of the team, you will report directly to the Group National Sales Manager. This role is perfect for a dynamic, high-energy, results-driven individual with sector experience and a proven track record in filling new build care homes. Why This Role: – State-of-the-Art Environment: Work in a beautiful, modern care home with top-tier facilities. – Supportive Leadership: Collaborate with an experienced and commercially focused Home Manager. – Has a fantastic package attached for the right person. What You’ll Do: Achieve Targets: Collaborate with the Home Manager to meet or exceed occupancy and revenue targets. Marketing Collaboration: Partner with the National Sales Manager and Marketing teams to develop and execute a robust marketing plan. Customer Engagement: Serve as the key contact for customer inquiries, managing the full cycle from enquiry to closure. Community Outreach: Promote the home within the local community through engaging stories and targeted advertising. Event Management: Host events to showcase the home and attract prospective clients and stakeholders. Training & Support: Provide guidance to team members to ensure consistent customer engagement. Our Client is looking For: Sector Experience: Proven track record in filling new build care homes. Local Knowledge: Familiarity with Bishop Cleeve and surrounding areas, including key contacts with Health Care Professionals and Commissioning Managers. Communication Skills: Strong communicator with excellent presentation skills. Motivated Individual: Self-driven with experience in enquiry generation and conversion. Key Responsibilities: – Develop and maintain a Health Care Professional database. – Ensure the home is represented on all LA contract bed frameworks, alongside other frameworks. – Build partnerships with referral partners. – Achieve and exceed sales KPIs. Location-Specific Benefits: – Working in the heart of Didcot, with easy access to local amenities and transport links. – Engage with a vibrant community keen on supporting healthcare initiatives. If you are a motivated, high-energy professional ready to make a significant impact, we want to hear from you. Join them in transforming care home experiences and driving successful outcomes at their care home. Apply Now via Buttons Recruitment and become a part of a larger team that values your expertise and drive! Location: Oxford Salary: £45,000 – £50,000 per annum dependant on experience within the Health & Social Care Sector Working Arrangement: Office Based Lucrative Incentive Scheme: High potential to earn with a competitive commission and bonus structure This role offer some great benefits for you. Car Allowance & Commission: Enjoy a car allowance and a highly competitive monthly commission scheme per admission. Bonus Opportunities: Quarterly bonus scheme based on occupancy growth targets. Flexible Pay & Free DBS: Access to flexible pay through Wagestream and a free DBS check. Comprehensive Benefits Package: Enjoy a robust benefits package tailored for your needs.. Note: In line with the Asylum and Immigration Act 2006, please ensure you can demonstrate your eligibility to work in the UK. Unfortunately, sponsorship is not available for this role. You will be required to undertake an Enhanced DBS for this role. Apply today interviews are happening imminently