At a Glance
- Tasks: Make calls to warm leads and book sales appointments.
- Company: Join a dynamic team focused on driving sales and customer engagement.
- Benefits: Enjoy flexible part-time hours around your schedule, perfect for students.
- Why this job: Gain valuable sales experience while working in a friendly, supportive environment.
- Qualifications: Previous telemarketing or sales experience is a must; strong communication skills are essential.
- Other info: Ideal for those looking to enhance their persuasive skills and meet targets.
We are looking for an enthusiastic Telephone Sales person to generate sales appointments by calling warm sales leads. You will be responsible for influencing existing or potential customers to book appointments. This is a part-time position, hours can be flexible to suit the successful candidates (approx. 18 hours) around Monday - Friday 08:30 - 17:30.
A successful telemarketer/Telesales executive must be friendly and persuasive. You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.
Responsibilities- Calling warm sales leads
- Use scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to book an appointment
- Go the βextra mileβ to meet targets and facilitate future sales
- Keep records of calls and record useful information
- Proven experience as telemarketer/telesales executive or similar sales/customer service role in a B2B environment
- Proven track record of successfully meeting targets preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Skilled in negotiation
- Persistent and results-oriented
- Patient and able to handle customer rejection
This role will suit candidates with business to business (B2B) sales experience, telesales, telemarketing, outbound calls and customer service experience.
Contact Detail:
Red Recruitment 247 Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Telephone Sales
β¨Tip Number 1
Familiarise yourself with our products and services. Understanding the features and benefits will help you communicate effectively with potential customers and answer their questions confidently.
β¨Tip Number 2
Practice your telephone communication skills. Since this role is all about making calls, rehearse your pitch and responses to common objections to ensure you sound friendly and persuasive.
β¨Tip Number 3
Research successful telemarketers or telesales executives. Learn from their techniques and strategies, especially how they handle customer rejection and turn it into a positive experience.
β¨Tip Number 4
Network with professionals in the B2B sales field. Engaging with others can provide insights into effective sales tactics and may even lead to referrals or recommendations for your application.
We think you need these skills to ace Telephone Sales
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in telemarketing or telesales, especially in a B2B environment. Use specific examples of how you've met targets and influenced customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you're a great fit. Mention your communication skills and any relevant experience that showcases your ability to persuade and negotiate.
Showcase Relevant Skills: Emphasise your skills in customer service, negotiation, and handling rejection. Provide examples of how you've successfully navigated challenging conversations with customers in the past.
Prepare for Potential Questions: Think about common interview questions related to sales and customer interaction. Prepare answers that demonstrate your ability to understand customer needs and present solutions effectively.
How to prepare for a job interview at Red Recruitment 247
β¨Know Your Product
Before the interview, make sure you understand the products or services you'll be selling. Familiarise yourself with their features and benefits so you can confidently discuss them during the interview.
β¨Practice Your Pitch
Since this role involves influencing customers, practice your sales pitch. Use a script to help structure your conversation, but be ready to adapt it based on the flow of the discussion.
β¨Demonstrate Your Communication Skills
During the interview, showcase your excellent communication skills. Be friendly, articulate, and persuasive, as these are key traits for a successful Telephone Sales person.
β¨Prepare for Rejection
Be ready to discuss how you handle rejection, as it's a common part of sales. Share examples of how you've turned a 'no' into a learning experience or a future opportunity.