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- Tasks: Join our team as a Customer Service Executive and assist customers with their travel goods inquiries.
- Company: We're an innovative travel goods business with a global presence and a passion for quality.
- Benefits: Enjoy a permanent, full-time role with a competitive salary and a supportive work environment.
- Why this job: Be part of a dynamic team that values enthusiasm and helpfulness in a vibrant industry.
- Qualifications: Looking for motivated individuals who are eager to learn and provide excellent customer service.
- Other info: Work Monday to Friday, 8:30am-5:00pm, with a half-hour lunch break.
The predicted salary is between 24000 - 33600 £ per year.
Customer Service Executive Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China. They are looking for an enthusiastic, helpful Customer Servi… JBLK1_UKTJ
Customer Service Executive employer: Acapella Recruitment
Contact Detail:
Acapella Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarize yourself with the travel goods industry. Understanding the products and services offered by our client will help you engage more effectively during the interview.
✨Tip Number 2
Showcase your communication skills. As a Customer Service Executive, you'll need to demonstrate your ability to handle inquiries and resolve issues efficiently, so be prepared to discuss relevant experiences.
✨Tip Number 3
Research our company culture and values. Being able to align your personal values with those of the company can set you apart from other candidates.
✨Tip Number 4
Prepare questions for the interview. Asking insightful questions about the role and the company shows your genuine interest and enthusiasm for the position.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to handle inquiries, resolve issues, and provide excellent support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are passionate about customer service and how your skills align with the company's values.
Highlight Language Skills: If you have proficiency in multiple languages, be sure to mention this in your application. It can be a significant advantage in a customer service role, especially in an international company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Acapella Recruitment
✨Research the Company
Before your interview, take some time to learn about the travel goods business and its international presence. Understanding their products and values will help you connect better during the conversation.
✨Show Enthusiasm
As they are looking for an enthusiastic candidate, make sure to express your passion for customer service and the travel industry. Share examples of how you've gone above and beyond for customers in the past.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or resolve complaints effectively, as these are likely to come up during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
