Rental Administrator

We are looking for a Rental Administrator to support and facilitate our truck & trailer hire operations, which includes curtainsiders, box trailers, double deckers and more. Required Skills: * Must have a current driving license * A good telephone manner * Good attention to detail * Ability to work under pressure * The right \”Can do\” attitude * Must be a team player. * A good knowledge in IT Key Responsibilities * Answering phones and taking rental bookings * Making sure all compliance and rental agreements processed and sent to customers where applicable * Chasing and obtaining weekly rental purchase order numbers * Entering data on our internal billing platform ahead of accounts import * Processing de-hire damage and following customer SLA’s where applicable * Working closely with the rental team and reporting to the rental manager * To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a \”ready to rent\” approach is maintained at all times * Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis * Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner. * Prepare for all financial audits in a timely manner * Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections. * Daily completion/audit of the yard list and other yards (minimum once a week) * To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve * Sending compliance documents to customers upon request – ensure documents are checked and dated correctly before submission * Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager Reports Directly To: Group Operations Manager / Managing Director Salary: £28,000 Hours of work: Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays. Holiday: 20 days holiday plus all bank holidays. Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years)