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For Companies At a Glance
- Tasks: Manage residential developments, ensuring high service levels and maintaining relationships with clients and residents.
- Company: Join the UK's leading residential property services provider with over 40 years of experience.
- Benefits: Enjoy birthday off, 25 days annual leave, private medical care, and a pension scheme.
- Why this job: Be part of a dynamic team making a real impact in residential management while developing your skills.
- Qualifications: 2 years' experience in residential management and knowledge of building legislation required.
- Other info: Flexible working hours available; choose between half-days or whole-days.
The predicted salary is between 30000 - 70000 £ per year.
Salary: Up to £50,000 per annum
Days: 5 days a week (half-days) or 3 days a week (whole-days)
Hours: 22.5hrs
Location: Tooting
Profile
Our client is the UK's leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector.
Responsibilities
- Effective service levels, acting as the representative towards customers, clients and Developers, ensuring all aspects of the development are fully presentable, serviced and properly maintained.
- Maintaining working relationships with the committee of any Residents Association / RMC, RTM Co.
- Attending meetings as appropriate and delivering on-going training needs to support the team.
- Utilising appropriate internal and external methods and support.
- Conducting frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met.
- Managing performance, setting guidelines, managing holiday/sickness absences and organising shift cover, undertaking or organising emergency cover as required.
- Cost control and review of expenditure and accounts, including setting service charges and presenting accounts together with preparation and presentation of bi-monthly financial summary reports.
- Proactive customer/contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
- Responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses.
- Reviewing year-end accounts and monitoring financials. Quarterly reporting to the client.
- Conducting risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe.
- Monitoring and supervision of contractors, carrying out works on and around the development.
- Knowledge of High Building Safety and legislation.
- Ensuring all works orders are monitored and delivered within the designated time frame.
- Knowledge of Section 20 consultation (working with major works team to expedite major works due).
- Ensuring reactive/planned works are conducted to a high quality.
- Investigating and reporting all irregular incidents to the development manager.
- Providing a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary.
- Regular inspection audits of the site and taking/organising remedial action when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set.
Essential Experience
- Service charge budget experience required.
- Residential Experience.
- 2 years' experience working within the job title.
- RMC experience.
- Up to date with all building legislation.
Benefits
- Birthday off.
- 25 days annual leave.
- Death in service 2 x annual salary.
- Private medical care (Opt into - taxable perk).
- 4% Pension scheme.
- Long service awards - 10 years.
- Plus more.
If this would be something of interest, please apply with your CV and Abbie will be in touch.
PART TIME - Development Manager employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PART TIME - Development Manager
✨Tip Number 1
Familiarise yourself with the specific residential property services and legislation relevant to the UK. Understanding the nuances of service charge budgets and RMC operations will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the residential development sector. Attend local property management events or join online forums to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with performance management and KPI achievement. Be ready to share specific examples of how you've successfully managed teams and improved service levels in previous roles.
✨Tip Number 4
Research the company’s recent projects and developments. Being knowledgeable about their portfolio will not only impress during your interview but also help you articulate how your skills align with their goals.
We think you need these skills to ace PART TIME - Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management, service charge budgets, and any specific skills that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are interested in the Development Manager position. Mention your experience with Resident Management Companies and how you can contribute to maintaining high service levels.
Highlight Relevant Experience: In your application, emphasise your 2 years of experience in a similar role. Include specific examples of how you've managed teams, handled complaints, and ensured compliance with building legislation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Abbatt Property Recruitment
✨Know Your Numbers
Be prepared to discuss your experience with service charge budgets and financial reporting. Familiarise yourself with key financial metrics relevant to residential management, as this will demonstrate your capability in managing costs and presenting accounts.
✨Showcase Your Communication Skills
As a Development Manager, you'll need to maintain relationships with various stakeholders. Prepare examples of how you've effectively communicated with clients, residents, and contractors in the past, especially during meetings or when resolving complaints.
✨Understand Building Legislation
Brush up on current building safety legislation and regulations. Being knowledgeable about these laws will show that you are serious about compliance and can manage risks effectively within the developments.
✨Demonstrate Leadership Experience
Highlight your experience in managing teams and providing constructive feedback. Be ready to discuss specific instances where you've coached team members or handled performance issues, as this is crucial for the role.
