Neighbourhood Response Officer

Leatherhead Full-Time 30200 - 35300 £ / year (est.) No home office possible

Job Description

Location: Leatherhead – Carlton House – covering Surrey
Salary: £36,230 – £42,177 per annum
Hours: 36 hours per week
Contract Type: Permanent

This is a great opportunity to join our team – Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 204!

We are on the lookout for a customer-focused Neighbourhood Response Officer to join us at our Leatherhead office.

You'll be allocated a neighbourhood in our Surrey Region where you will focus on working with the local community, from time to time you'll support the wider team in delivering services across Surrey.

You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered.

Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.

Please review the full role profile on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date:Thursday 17th July 2025 at midnight.

This is a hybrid role with a base location at our offices in Leatherhead. Candidates will be expected to work from the office for meetings and training on a regular basis.

Applicants must be able to travel across the region as required as you will be covering patches in Surrey, therefore access to a vehicle is required.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer employer: Clarion

At Clarion Housing Group, we pride ourselves on being an award-winning employer, recognised as Employer of the Year at the Housing Heroes Awards 2025 and one of LinkedIn's Top Companies 2024. Our Leatherhead office offers a collaborative work culture where you can make a real difference in the community, with ample opportunities for professional growth and a comprehensive benefits package designed to support your lifestyle. Join us in creating safe and vibrant neighbourhoods while enjoying the flexibility of a hybrid working model.