At a Glance
- Tasks: Manage overdue accounts, monitor activity, and support new customer onboarding.
- Company: Join a company that values teamwork and excellence in products and processes.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a resilient team making a real impact in financial management.
- Qualifications: Experience in credit control or finance is preferred; strong communication skills are essential.
- Other info: Opportunity to work with a diverse range of clients and enhance your financial expertise.
The predicted salary is between 36000 - 60000 £ per year.
Your new company is committed to excellence in both products and processes. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment, cultivating a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.
Your new role will consist of:
- Generating and distributing overdue account notifications across multiple business units.
- Monitoring internal account activity for a designated group of operational sites.
- Supporting the onboarding process for new customer accounts, including system setup and data entry.
- Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
- Processing and allocating incoming payments on a daily basis.
- Tracking and managing customer credit limits to ensure compliance with internal policies.
- Following up on outstanding balances through various communication channels and escalating issues as needed.
- Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
- Initiating legal proceedings for unresolved small debts when appropriate.
- Addressing and resolving customer payment discrepancies and account queries.
Senior Credit Controller employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they emphasise teamwork and collaboration, be prepared to discuss how your previous experiences align with these principles during any interviews or networking opportunities.
✨Tip Number 2
Brush up on your knowledge of credit control processes and relevant software tools. Being able to demonstrate your expertise in generating overdue notifications and conducting credit assessments will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Prepare specific examples of how you've successfully managed customer accounts and resolved payment discrepancies in the past. This will showcase your problem-solving skills and ability to handle challenging situations effectively.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Credit Controller position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in credit control, account management, and any relevant financial assessments. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage customer accounts effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your skills in generating overdue notifications, conducting credit assessments, and resolving payment discrepancies. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. Since they emphasise teamwork and collaboration, be prepared to discuss how you thrive in a team environment and contribute to a positive workplace.
✨Showcase Your Credit Control Experience
Be ready to provide specific examples from your previous roles that demonstrate your expertise in credit control. Highlight your experience with overdue account notifications, credit assessments, and managing customer credit limits, as these are key responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding handling outstanding balances and payment discrepancies. Prepare scenarios where you successfully resolved similar issues, showcasing your analytical and communication skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about their processes for onboarding new customers or how they handle escalated debt recovery cases. This shows your proactive attitude and genuine interest in contributing to their success.