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- Tasks: Manage high-value accounts and serve as the main contact for clients and technical teams.
- Company: Join a Manchester-based agency known for creating exceptional websites and digital experiences.
- Benefits: Enjoy a competitive salary, flexible remote work options, and a supportive team environment.
- Why this job: Be part of a dynamic team delivering top-notch solutions that enhance user engagement.
- Qualifications: Experience in account management within a digital agency and strong technical understanding required.
- Other info: Only UK residents will be considered for this position.
The predicted salary is between 28000 - 42000 £ per year.
Job Title: Technical Account Manager Location: Manchester (Fully Remote or Hybrid) Salary: £35,000 Type: Full-time Industry: Digital Agency (Website and Builds) About the Agency: Favourite People are working with a brilliant Manchester-based agency that specialises in creating exceptional websites and digital experiences. This agency prides itself on delivering top-notch solutions that drive results and enhance user engagement. Role Overview: The agency is seeking a talented Technical Account Manager to join their dynamic team. In this role, the successful candidate will manage high-value accounts and work autonomously, serving as the primary point of contact between clients and the technical teams. Key Responsibilities: Act as the primary liaison for clients, building and maintaining strong relationships to ensure satisfaction and effective communication. Manage client accounts, understanding their goals and advising on technical solutions. Collaborate with technical teams to deliver projects on time and within budget, ensuring all client requirements are met. Provide ongoing support and training to clients on the agency’s products and services. Troubleshoot and resolve technical issues, acting as a trusted advisor for clients’ website-related needs. Monitor account performance and deliver regular reports to clients, highlighting key metrics and areas for improvement. Stay up-to-date with industry trends and best practices to offer relevant insights to clients. Requirements: Proven experience in account management in a digital agency setting, particularly with website projects. Strong technical understanding of website builds and digital technologies. Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong problem-solving abilities and a detail-oriented approach to account management. Ability to manage multiple projects and client accounts simultaneously. Only UK residents will be considered for this position. What the Agency Offers: Competitive salary of £35,000. Flexible working arrangements: fully remote or hybrid options available. A supportive and collaborative team environment. Opportunities for professional development and training. How to Apply: If you are a motivated individual with a passion for technology and client relations, Favourite People would love to hear from you! Please send your CV to andrea@favouritepeople.co.uk Join this outstanding Manchester-based agency and help deliver exceptional digital experiences for high-value clients!
Technical Account Manager - Agency - £35,000 employer: Favourite People
Contact Detail:
Favourite People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - Agency - £35,000
✨Tip Number 1
Familiarize yourself with the agency's portfolio and recent projects. Understanding their work will help you speak confidently about how your skills can contribute to their success during any discussions.
✨Tip Number 2
Network with current or former employees of the agency on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial in your conversations.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage client accounts and solve technical issues. Tailoring your examples to align with the agency's focus on website builds will make a strong impression.
✨Tip Number 4
Stay updated on the latest trends in digital technology and account management. Being able to share relevant insights during your interactions will showcase your passion for the industry and your commitment to providing value to clients.
We think you need these skills to ace Technical Account Manager - Agency - £35,000
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager. Highlight your relevant experience in account management and technical understanding in your application.
Tailor Your CV: Customize your CV to reflect your experience in digital agencies and website projects. Emphasize your communication skills and problem-solving abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and client relations. Mention specific examples of how you've successfully managed accounts and resolved technical issues in the past.
Follow Application Instructions: Make sure to send your application to the specified email address (andrea@favouritepeople.co.uk) and include all required documents. Double-check for any specific instructions mentioned in the job description.
How to prepare for a job interview at Favourite People
✨Understand the Agency's Values
Before your interview, take some time to research the agency's mission and values. This will help you align your answers with what they prioritize, showing that you're a good cultural fit.
✨Showcase Your Technical Knowledge
Be prepared to discuss your technical understanding of website builds and digital technologies. Highlight specific projects you've worked on and how your expertise can benefit their clients.
✨Demonstrate Relationship-Building Skills
Since the role involves managing high-value accounts, be ready to share examples of how you've successfully built and maintained client relationships in the past. Use specific scenarios to illustrate your communication and interpersonal skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of instances where you've resolved technical issues or improved account performance, and be ready to explain your thought process.
