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- Tasks: Provide remote network support and assist with LAN/WLAN/WAN incidents.
- Company: Join a dynamic team supporting facilities across Europe, Africa, and the Middle East.
- Benefits: Enjoy remote work flexibility and comprehensive training opportunities.
- Why this job: Be part of a global network team making a real impact in diverse environments.
- Qualifications: Bachelor’s degree in computer science and 3 years’ experience with Cisco technologies required.
- Other info: Cisco CCNA qualification preferred; second language is a plus.
The predicted salary is between 36000 - 60000 £ per year.
This is a Network Analyst position, primarily providing remote network support services to facilities in Europe, Africa and the Middle East (EAME) and globally when required. The EAME Network services team provide LAN/WLAN/WAN incident and project support to all facilities in EAME. The position will report to the EAME Network services supervisor, based in the UK.
The successful candidate will primarily be providing level 2/3 Network helpdesk support to EAME based facilities, including factories, offices, and warehouses. Secondary functions will include small project LAN design and supporting regional facilities with request fulfilment and advice. Training will be provided.
Requirements:
- Bachelor’s degree in computer science or equivalent
- At least 3 years’ experience of Cisco network technologies
- Cisco CCNA qualification
- Second language is an advantage
Knowledge:
- Cisco familiarity including IOS upgrade, WLC controller configuration
- Cisco Router and Switch configuration
- Familiarity with firewall designs
- Understanding of related technologies (DNS, DHCP)
- Fault finding skills
- Good documentation skills
- Basic knowledge of a Ticketing software (Remedy/Peregrine)
- Good knowledge of Microsoft Office suite, Putty, and other Network tools
Network Analyst employer: Entech Technical Solutions Limited
Contact Detail:
Entech Technical Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst
✨Tip Number 1
Familiarise yourself with the specific Cisco technologies mentioned in the job description. Brush up on your skills related to IOS upgrades, WLC controller configuration, and router/switch configurations. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Since this position involves remote support across various regions, practice your communication skills. Being able to explain technical issues clearly and concisely is crucial, especially when dealing with non-technical staff in factories or offices.
✨Tip Number 3
Consider brushing up on your knowledge of ticketing software like Remedy or Peregrine. Familiarity with these tools can set you apart from other candidates, as it shows you're ready to hit the ground running in a support environment.
✨Tip Number 4
If you speak a second language, make sure to highlight this during your interactions. Given the geographical scope of the role, being multilingual can be a significant advantage and may help you connect better with colleagues and clients across EAME.
We think you need these skills to ace Network Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco network technologies, including any specific projects you've worked on. Emphasise your qualifications, such as your CCNA certification, and mention any relevant skills like fault finding and documentation.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Network Analyst position and how your background aligns with the job requirements. Mention your experience providing level 2/3 support and your familiarity with LAN/WLAN/WAN services.
Showcase Relevant Skills: When writing your application, be sure to highlight your knowledge of related technologies such as DNS and DHCP, as well as your experience with ticketing software. This will demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Entech Technical Solutions Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco network technologies in detail. Highlight specific projects where you've implemented IOS upgrades or configured WLC controllers, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your fault-finding skills. Prepare examples of past incidents where you successfully diagnosed and resolved network issues, showcasing your analytical thinking.
✨Familiarise Yourself with the Company’s Network Environment
Research the company’s operations in the EAME region. Understanding their network infrastructure and potential challenges they face can help you tailor your responses and show your genuine interest in the role.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask about the team dynamics, ongoing projects, and the tools they use. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
