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- Tasks: Provide remote network support and helpdesk assistance to facilities across Europe, Africa, and the Middle East.
- Company: Join a dynamic team focused on delivering top-notch network services globally.
- Benefits: Enjoy flexible remote work options and comprehensive training to enhance your skills.
- Why this job: Be part of a collaborative culture that values innovation and offers impactful projects.
- Qualifications: Bachelor’s degree in computer science and 3 years’ experience with Cisco technologies required.
- Other info: Cisco CCNA qualification is essential; knowledge of multiple languages is a plus.
The predicted salary is between 28800 - 48000 £ per year.
This is a Network Analyst position, primarily providing remote network support services to facilities in Europe, Africa and the Middle East (EAME) and globally when required. The EAME Network services team provide LAN/WLAN/WAN incident and project support to all facilities in EAME. The position will report to the EAME Network services supervisor, based in the UK.
The successful candidate will primarily be providing level 2/3 Network helpdesk support to EAME based facilities, including factories, offices, and warehouses. Secondary functions will include small project LAN design and supporting regional facilities with request fulfilment and advice. Training will be provided.
Requirements:
- Bachelor’s degree in computer science or equivalent
- At least 3 years’ experience of Cisco network technologies
- Cisco CCNA qualification
- Second language is an advantage
Knowledge:
- Cisco familiarity including IOS upgrade, WLC controller configuration
- Cisco Router and Switch configuration
- Familiarity with firewall designs
- Understanding of related technologies (DNS, DHCP)
- Fault finding skills
- Good documentation skills
- Basic knowledge of a Ticketing software (Remedy/Peregrine)
- Good knowledge of Microsoft Office suite, Putty, and other Network tools
Contact Detail:
Entech Technical Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst
✨Tip Number 1
Familiarise yourself with the specific Cisco technologies mentioned in the job description. Brush up on your skills with IOS upgrades, WLC controller configuration, and router/switch configurations to demonstrate your expertise during the interview.
✨Tip Number 2
Since this role involves providing support across various regions, consider learning a second language if you haven't already. This could give you an edge over other candidates and show your commitment to effective communication in a diverse environment.
✨Tip Number 3
Prepare to discuss your experience with fault finding and documentation. Be ready to share specific examples of how you've tackled network issues in the past and how you keep records of your work, as these skills are crucial for the role.
✨Tip Number 4
Get comfortable with ticketing software like Remedy or Peregrine. If you have experience with similar tools, be prepared to explain how you've used them to manage support requests efficiently, as this will be important for your day-to-day responsibilities.
We think you need these skills to ace Network Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco network technologies, including specific projects or roles where you provided level 2/3 support. Mention any relevant qualifications like your CCNA certification and language skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Network Analyst position and explain how your background aligns with the requirements. Be sure to mention your familiarity with LAN/WLAN/WAN support and any experience with ticketing software.
Showcase Relevant Skills: When detailing your skills, emphasise your fault-finding abilities, documentation skills, and knowledge of related technologies such as DNS and DHCP. This will demonstrate your capability to handle the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Entech Technical Solutions Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco network technologies in detail. Highlight specific projects where you’ve implemented IOS upgrades or configured WLC controllers, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your fault-finding skills. Prepare examples of past incidents where you successfully diagnosed and resolved network issues, showcasing your analytical thinking.
✨Familiarise Yourself with the Company’s Network Environment
Research the company’s operations in the EAME region. Understanding their network infrastructure and potential challenges they face can help you tailor your responses and show your genuine interest in the role.
✨Prepare for Language Proficiency
If you speak a second language, be ready to discuss how it could benefit the team. This could set you apart from other candidates, especially in a role that supports diverse regions like Europe, Africa, and the Middle East.
