Property Services Officer

Job Purpose: 

The specific purpose of the post of the Property Services Officer is primarily to manage the performance of Association’s external contractors and responsibilities as Landlord to provide regulatory compliance and a high quality, efficient and effective maintenance and repair service to all customers and stakeholders.

Main Objectives of Post 

• Provide an excellent repairs service that delivers quality and value for money to the customer.
• To manage the performance of Association’s and external contractors to ensure a high-quality repairs service, along with the Trade Team.
• To provide support to the Maintenance Manager and assist in implementing and monitoring investment work.
• To manage medical adaptations to facilitate improvements to our tenants’ homes
• To contribute to the management of Health and Safety within the Association.
• To Provide Excellent Customer Service and Participation
• Other duties in keeping with the role of the Property Services Officer

Principal Duties

• Provide an excellent repairs service that delivers quality and value for money to the customer.
• To manage the performance of Association’s and external contractors to ensure a high-quality repairs service
• To provide support to the Maintenance Manager and assist in implementing and monitoring investment work
• To manage medical adaptations to facilitate improvements to our tenants’ homes.
• To contribute to the management of Health and Safety within the Association
• To Provide Excellent Customer Service and Participation
• Other duties