Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage contractors and ensure top-notch repairs for our customers.
- Company: Join a dedicated team focused on providing quality housing services.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Make a real impact by improving homes and enhancing customer satisfaction.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Perfect for students looking to gain practical experience in property management.
The predicted salary is between 30000 - 42000 £ per year.
The specific purpose of the post of the Property Services Officer is primarily to manage the performance of the Association’s external contractors and responsibilities as Landlord to provide regulatory compliance and a high quality, efficient and effective maintenance and repair service to all customers and stakeholders.
Main Objectives of Post
- Provide an excellent repairs service that delivers quality and value for money to the customer.
- Manage the performance of the Association’s and external contractors to ensure a high-quality repairs service, along with the Trade Team.
- Provide support to the Maintenance Manager and assist in implementing and monitoring investment work.
- Manage medical adaptations to facilitate improvements to our tenants’ homes.
- Contribute to the management of Health and Safety within the Association.
- Provide excellent customer service and participation.
- Other duties in keeping with the role of the Property Services Officer.
Principal Duties
- Provide an excellent repairs service that delivers quality and value for money to the customer.
- Manage the performance of the Association’s and external contractors to ensure a high-quality repairs service.
- Provide support to the Maintenance Manager and assist in implementing and monitoring investment work.
- Manage medical adaptations to facilitate improvements to our tenants’ homes.
- Contribute to the management of Health and Safety within the Association.
- Provide excellent customer service and participation.
- Other duties.
Property Services Officer employer: Easthall Park Housing Association
Contact Detail:
Easthall Park Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Property Services Officer. Understanding the nuances of managing contractors and ensuring compliance will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Research the latest trends in property maintenance and customer service. Being able to discuss current practices and innovations will show your commitment to providing high-quality service.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to manage projects, work with contractors, and ensure customer satisfaction. These anecdotes will be invaluable during interviews.
We think you need these skills to ace Property Services Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and objectives of the Property Services Officer position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management, contractor oversight, or customer service. Use specific examples to demonstrate how you've successfully managed similar tasks in the past.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as project management, communication, and problem-solving abilities. Mention any experience with health and safety regulations or maintenance services.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Property Services Officer position and how your background makes you a suitable candidate. Be sure to convey your enthusiasm for providing excellent customer service and improving tenant satisfaction.
How to prepare for a job interview at Easthall Park Housing Association
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Property Services Officer. Familiarise yourself with managing contractors, ensuring compliance, and delivering excellent customer service. This knowledge will help you answer questions confidently.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to manage repairs services and contractor performance. Highlight any experience you have with health and safety regulations or customer service excellence.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to property management and customer service. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've handled challenges in previous roles, especially related to maintenance and repairs. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
