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- Tasks: Lead and shape housing services, focusing on reducing homelessness and improving standards.
- Company: Join a dynamic organisation committed to enhancing housing outcomes in the South West.
- Benefits: Enjoy hybrid working options and competitive pay rates.
- Why this job: Make a real impact on local communities while collaborating with passionate professionals.
- Qualifications: Extensive senior management experience in housing and a relevant degree or qualification required.
- Other info: This is an interim role offering a chance to influence strategic housing initiatives.
The predicted salary is between 60000 - 84000 £ per year.
Contract: Interim – Full Time
Day Rate: £358.34 LTD / £282 PAYE
Location: South West (Hybrid working available)
We are currently recruiting for an experienced interim Head of Service – Housing to provide strategic and operational leadership across a broad range of housing services. This is a pivotal role within the Operational Management Board, offering an opportunity to influence and shape housing outcomes at a senior level.
Key Responsibilities:
- Lead the delivery, development and performance of Housing Needs & Homelessness, Tenancy Services, Rent, and Private Sector Housing functions.
- Drive forward housing strategies, business plans and policies aligned with customer-centric service delivery.
- Provide effective leadership to ensure services reduce homelessness and rough sleeping, increase the provision of affordable housing, and improve housing standards.
- Collaborate across internal departments and with external partners to foster innovation and drive service improvement.
- Represent housing services within the senior leadership team, ensuring alignment with wider organisational objectives.
- Ensure full compliance with housing legislation and relevant policies while maintaining high levels of customer satisfaction.
- Promote tenant engagement and co-production through forums and local involvement initiatives.
- Oversee effective income recovery strategies to ensure financial resilience and value for money.
- Champion workforce development and succession planning within the housing team.
Requirements:
- Extensive senior management experience within the housing sector.
- Strong leadership credentials with a track record of service transformation and stakeholder collaboration.
- Educated to degree level or equivalent, with a housing-related qualification (Level 5 minimum).
- Chartered membership of CIH or working towards it.
- Proven experience managing significant budgets and delivering cost-effective results.
- Excellent communication and analytical skills, with a solution-focused and resilient mindset.
This is a fantastic opportunity for a seasoned housing professional to step into a critical leadership role and make a significant impact on service delivery and outcomes for local residents.
Head Of Service (Housing) employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Service (Housing)
✨Tip Number 1
Network with professionals in the housing sector, especially those who have held senior management roles. Attend industry events or webinars to connect with potential colleagues and learn about current trends and challenges in housing services.
✨Tip Number 2
Familiarise yourself with the latest housing legislation and policies relevant to the role. This will not only enhance your understanding but also demonstrate your commitment to compliance and high standards in service delivery during discussions.
✨Tip Number 3
Prepare to discuss your previous experiences in leading teams and driving service transformation. Be ready to share specific examples of how you've successfully collaborated with stakeholders to achieve positive outcomes in housing services.
✨Tip Number 4
Showcase your strategic thinking by being prepared to discuss innovative ideas for improving housing services. Think about how you can align these ideas with customer-centric approaches and organisational objectives to make a strong impression.
We think you need these skills to ace Head Of Service (Housing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive senior management experience within the housing sector. Focus on your leadership credentials and any specific achievements in service transformation and stakeholder collaboration.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic vision for housing services. Discuss how your background aligns with the key responsibilities of the role, particularly in reducing homelessness and improving housing standards.
Highlight Relevant Qualifications: Clearly state your educational background, including your degree and any housing-related qualifications. Mention your chartered membership of CIH or your progress towards it, as this is crucial for the role.
Showcase Communication Skills: Demonstrate your excellent communication and analytical skills in your application. Provide examples of how you've successfully collaborated with internal departments and external partners to drive service improvement.
How to prepare for a job interview at Service Care Solutions
✨Showcase Your Leadership Experience
As a Head of Service, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams and driven service transformation in the housing sector.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset. Highlight your experience in developing and implementing housing strategies and policies that align with customer-centric service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle challenges such as reducing homelessness or improving housing standards, using real-life examples from your past roles.
✨Emphasise Collaboration Skills
Collaboration is key in this position. Be ready to talk about how you've worked with internal departments and external partners to foster innovation and drive service improvement in previous roles.
