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- Tasks: Design and build custom workflows in MS Dynamics 365 for housing services.
- Company: Join a local government client focused on enhancing community services through technology.
- Benefits: Enjoy hybrid working with flexible hours and potential contract extension.
- Why this job: Make a real impact by improving housing services while developing your tech skills.
- Qualifications: Experience with Dynamics 365 and strong technical skills are essential.
- Other info: Opportunity to collaborate with experts and lead innovative projects.
The predicted salary is between 36000 - 60000 £ per year.
One of my local government clients are currently recruiting an experienced CRM Functional Consultant / Developer (Information Technology) on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview:
- Design and build custom workflows in MS Dynamics 365 to support housing services
- Lead on the deployment (including testing) of plugins and new functionality
Duties:
- Design and build custom functions in Dynamics 365 (Housing instance), including workflows, flags, forms, integrations, scanning/printing, and field changes.
- Translate functional requirements from business stakeholders into technical specifications.
- Work primarily with Dynamics 365 Customer Engagement, Field Service, and integrations with third-party applications via the Common Data Service.
- Develop and configure Dynamics forms, portals, workflows, and integrate systems using APIs, Logic Apps, Function Apps, and Azure services.
- Provide expert development services, including custom code activities, plugins, web resources, and ASP.NET/.NET solutions.
- Lead technical investigations, debugging, and performance issue resolution, ensuring high system reliability.
- Collaborate with Business Analysts and Technical Architects to configure D365 solutions aligned with business needs.
- Manage the CRM development lifecycle, including version control, testing, documentation, deployment, and environment management.
- Develop and maintain CRM reports, integrations, and ensure ongoing compatibility with other Housing IT applications.
- Keep solutions up to date with Microsoft Power Platform and Dynamics 365 enhancements to maximise value and usability.
- Provide guidance on licensing models, user profiles, and support major upgrades, migrations, and CRM projects.
- Lead peer code reviews and support DevOps practices, including test scripting and execution.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.
CRM Functional Consultant / Developer (Information Technology) employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Functional Consultant / Developer (Information Technology)
✨Tip Number 1
Familiarise yourself with MS Dynamics 365, especially the Customer Engagement and Field Service modules. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the local government sector or those who have worked as CRM Functional Consultants. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with custom workflows and integrations during interviews. Be ready to share specific examples of how you've successfully implemented solutions in previous roles.
✨Tip Number 4
Stay updated on the latest enhancements in Microsoft Power Platform and Dynamics 365. Showing that you're proactive about learning can demonstrate your commitment to maximising value for the organisation.
We think you need these skills to ace CRM Functional Consultant / Developer (Information Technology)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with MS Dynamics 365 and any specific projects you've worked on that align with the job description. Use keywords from the job listing to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that addresses your understanding of the role and how your skills can benefit the local government client. Mention your experience in designing workflows, managing CRM lifecycles, and collaborating with stakeholders.
Showcase Technical Skills: In your application, emphasise your technical skills related to Dynamics 365, including any experience with APIs, Logic Apps, and Azure services. Provide examples of how you've successfully implemented these technologies in past roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring manager.
How to prepare for a job interview at Coyles
✨Showcase Your Technical Skills
Make sure to highlight your experience with MS Dynamics 365 and any relevant integrations. Be prepared to discuss specific projects where you've designed workflows or developed custom functions, as this will demonstrate your hands-on expertise.
✨Understand the Business Context
Familiarise yourself with the housing services sector and how CRM systems can enhance these services. Being able to translate functional requirements into technical specifications is crucial, so show that you understand the business needs behind the technology.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to troubleshoot and resolve performance issues. Think of examples from your past work where you led technical investigations or resolved complex problems, and be ready to explain your thought process.
✨Demonstrate Collaboration Skills
Since the role involves working closely with Business Analysts and Technical Architects, be prepared to discuss how you've successfully collaborated in previous roles. Highlight any experiences where teamwork led to successful project outcomes.
