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- Tasks: Plan and manage maintenance jobs for a team, ensuring timely completion and effective communication.
- Company: Join a dynamic team in Feltham focused on delivering top-notch repairs and customer service.
- Benefits: Enjoy a competitive hourly rate and gain valuable experience in a supportive environment.
- Why this job: Perfect for those who thrive in fast-paced settings and want to make a real impact.
- Qualifications: No specific qualifications required; just bring your organisational skills and enthusiasm!
- Other info: This is a temporary 4-month contract with a 40-hour work week.
Based in Feltham, this is a temporary 4-month contract at £14.20 per hour for a 40-hour week.
Key Responsibilities:
- Undertake the work planning function for a group of maintenance operatives.
- Utilise a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communication with customers.
- Carry out other administrative and data handling functions as instructed by the Senior Planner & Supervision Officer, including updating all systems information and addressing queries from the Customer Service Centre.
- The post holder may be required to work in any admin capacity within the Repairs Service, ensuring that the directorate works as one entity.
- Create all new jobs, manage all workers' diaries, and schedule appointments.
- Plan workforce activity in advance, reallocating work as required and integrating emergency jobs as reported.
- Ensure active communications with the field workers so that any unplanned occurrences are addressed immediately.
- Identify risks as early as possible to prevent unplanned disruption.
- Review the balance of work in the team and in individual trades to ensure that there is capacity to deliver emergency and urgent repairs.
- Ensure that any jobs ordered without appointments, such as communal repairs, are effectively integrated into the workload and completed within overall job priority times.
- Provide a high standard of customer care in handling all communications.
Works Planner employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Planner
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description. If you have experience with similar software, be ready to discuss how you've used it effectively in past roles.
✨Tip Number 2
Highlight your organisational skills during any discussions. As a Works Planner, you'll need to manage multiple tasks and schedules, so be prepared to share examples of how you've successfully juggled competing priorities in previous jobs.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you've effectively liaised with teams or customers in the past. This role requires strong communication, so showcasing your ability to keep everyone informed will be beneficial.
✨Tip Number 4
Research common challenges faced in maintenance planning and think about how you would address them. Being able to identify potential risks and propose solutions will show that you're proactive and ready for the role.
We think you need these skills to ace Works Planner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Works Planner. Highlight the skills and experiences you have that align with these responsibilities.
Tailor Your CV: Customise your CV to reflect relevant experience in work planning, IT systems, and customer communication. Use specific examples that demonstrate your ability to manage schedules and handle administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your experience with managing diaries, scheduling appointments, and ensuring effective communication with teams.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Daniel Owen Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Works Planner. Familiarise yourself with work planning functions, IT systems used for scheduling, and the importance of effective communication with customers.
✨Showcase Your IT Skills
Since the role involves utilising various IT systems, be prepared to discuss your experience with similar software. Highlight any specific tools you've used for scheduling or data management, and be ready to demonstrate your proficiency.
✨Emphasise Communication Abilities
Effective communication is key in this role. Prepare examples of how you've successfully communicated with team members or customers in previous positions, especially in high-pressure situations or when addressing queries.
✨Demonstrate Problem-Solving Skills
The job requires identifying risks and managing unplanned occurrences. Think of instances where you've had to adapt quickly to changes or solve unexpected problems, and be ready to share these experiences during the interview.
