Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and repair machine tools globally while providing top-notch customer service.
- Company: Join a leading designer and manufacturer of machine tools with a global presence.
- Benefits: Enjoy paid travel, premium overtime, and generous time off in lieu.
- Why this job: Experience international travel, hands-on work, and a chance to grow in a dynamic industry.
- Qualifications: HNC/HND in Engineering or equivalent, plus strong mechanical knowledge and customer service skills.
- Other info: Expect to travel 3-6 months a year, working long hours but earning great rewards.
The predicted salary is between 36000 - 60000 £ per year.
Know all about machine tools? Mechanically qualified? Want to work internationally? This could be the role for you!
Our client, a designer and manufacturer of machine tools who work globally, seek to appoint a mechanically biased Service Engineer. Reporting in to the Service Manager you will be responsible for technical support and repairs of machinery at customers' facilities throughout the world.
On offer is stable employment with an industry leading machine tool manufacturer alongside an excellent benefits package including expensed travel and premium overtime (including paid travel time). You will be out of the country three to six months a year working long hours each day but receive fantastic overtime payments or lots of time off in lieu when in the UK.
Field Service Engineer - Role & Responsibilities - Machine Tools- Provide excellent customer service to internal and external customers
- Repair, install and service all Group supported machine tools
- Respond to customer contact in a timely and structured manner. Good personal presentation and attention to detail
- Travel to customer facilities and undertake repair work, routine servicing, machine installations and associated admin
- HNC/HND in Engineering or equivalent or a full 4/5 year mechanical apprenticeship
- Excellent technical knowledge of machine tools
- Excellent customer service skills and a sense of initiative when prioritising workload
- Ability to travel (domestic and international) to suit requirements of the business. Paid overtime including paid travel time for all business activity
Contact Detail:
Futures Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Machine Tool Service Engineer
✨Tip Number 1
Familiarise yourself with the latest advancements in machine tool technology. Being knowledgeable about current trends and innovations will not only impress during interviews but also show your passion for the field.
✨Tip Number 2
Network with professionals in the machine tool industry. Attend trade shows, workshops, or online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios related to machine tools. This will help you demonstrate your problem-solving skills effectively during the interview process.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This is crucial as the role involves direct interaction with clients.
We think you need these skills to ace Machine Tool Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical qualifications and relevant experience with machine tools. Emphasise any previous roles that involved technical support, repairs, or customer service in a similar field.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to travel internationally and your ability to provide excellent customer service, as these are key aspects of the job.
Showcase Technical Skills: Clearly outline your technical knowledge of machine tools in your application. Include specific examples of past experiences where you successfully repaired or serviced machinery, demonstrating your expertise.
Highlight Soft Skills: Don't forget to mention your soft skills, such as communication and initiative. These are crucial for responding to customer needs and managing your workload effectively while on the job.
How to prepare for a job interview at Futures Recruitment
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical knowledge of machine tools before the interview. Be prepared to discuss specific machines you have worked with and any relevant repairs or installations you've completed.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Prepare for Travel Questions
Given the international travel aspect of the job, think about your flexibility and willingness to travel. Be prepared to discuss how you manage long periods away from home and maintain work-life balance.
✨Emphasise Attention to Detail
Attention to detail is crucial in this role. Prepare to give examples of how you've demonstrated this skill in previous positions, whether through meticulous repairs or thorough documentation of your work.
