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- Tasks: Manage the Driving Range, ensuring excellent service and driving business growth.
- Company: Join The Club Company, a premium collection of 18 golf and country clubs in the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and retail.
- Why this job: Be part of a feel-good environment that values health, wellness, and customer satisfaction.
- Qualifications: Previous experience in a golf environment is desirable; passion for customer service is essential.
- Other info: Flexible shifts, inclusive workplace, and opportunities for personal development await you!
The predicted salary is between 28800 - 43200 £ per year.
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values: Caring, we are hosts with heart, helpful and respectful to customers – putting people first. Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up. Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail. Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are looking for a motivated and results-driven Range Manager to oversee the efficient operation of our Driving Range Facility. You will ensure excellent customer service while driving business growth and profitability across all areas, including food and beverage services. Working closely with the Golf Operations Manager, you will help promote events, manage the team, and meet budget targets. Your role will involve overseeing the daily maintenance of the range, ensuring safety and hygiene standards, and providing a high-quality guest experience. You will also assist in training and developing the team, manage the rota, and contribute to overall facility improvements. If you have a passion for golf and customer service, we would love for you to join our team and help us exceed our members' expectations.
Experience & Skills Required:
Previous experience in a golf environment desirable.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Contact Detail:
The Club Company (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Range Manager
✨Tip Number 1
Familiarise yourself with The Club Company's CARE values: Caring, Ambitious, Respectful, and Energised. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your passion for golf and customer service by engaging with the local golfing community. Attend events or join clubs to network with potential colleagues and members, which can give you insights into what makes a great Range Manager.
✨Tip Number 3
Research the latest trends in golf facility management and customer service excellence. Being knowledgeable about industry standards can help you stand out as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven business growth and improved customer experiences in previous roles. Tailoring your anecdotes to align with the responsibilities of the Range Manager position will make a strong impression.
We think you need these skills to ace Range Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Club Company's mission and values. Highlight how your personal values align with their CARE principles of Caring, Ambitious, Respectful, and Energised in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in golf or customer service. Emphasise any previous roles that involved team management, event promotion, or business growth to demonstrate your suitability for the Range Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Use specific examples from your past experiences to illustrate how you can contribute to enhancing the guest experience at The Club Company.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Range Manager.
How to prepare for a job interview at The Club Company (UK) Ltd
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf and how it aligns with the company's mission. Share any personal experiences or achievements related to golf that demonstrate your commitment to the sport.
✨Emphasise Customer Service Skills
Since the role involves ensuring excellent customer service, be prepared to discuss specific examples of how you've provided outstanding service in previous roles. Highlight your ability to put people first and create a feel-good experience.
✨Demonstrate Leadership Qualities
As a Range Manager, you'll need to manage a team effectively. Be ready to talk about your leadership style and provide examples of how you've successfully trained or developed team members in the past.
✨Understand the Business Operations
Familiarise yourself with the operational aspects of a driving range and food and beverage services. Show that you understand how to drive business growth and profitability while maintaining high standards of safety and hygiene.
