At a Glance
- Tasks: Join our team to assist in delivering exceptional dining experiences and customer service.
- Company: Foxhills Collection is a luxurious hotel and country club known for elegance and hospitality.
- Benefits: Enjoy competitive pay, career growth, staff discounts, and wellness programmes.
- Why this job: Be part of a vibrant team in a stunning setting, making memorable moments for guests.
- Qualifications: No experience needed; just bring your friendly personality and teamwork spirit!
- Other info: Flexible shifts available, including evenings and weekends; training provided.
Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.
Location: Foxhills Collection, Bar XIX
Type: Full-time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities:
- Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities.
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks.
- Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service.
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences.
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
- Handle payments, process transactions accurately, and maintain cash handling procedures.
Requirements:
- Previous experience in a food and beverage role preferred but not required; training will be provided.
- Excellent customer service skills with a friendly and outgoing personality.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Strong communication and teamwork skills.
- Flexibility to work shifts including evenings, weekends, and holidays.
- Food safety and hygiene certification is a plus.
Benefits:
- Competitive hourly wage.
- Opportunities for career advancement and professional development.
- Staff discounts on accommodations, dining, and other amenities.
- A supportive and inclusive work environment.
- Employee wellness programs.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and services offered at Foxhills Collection. Knowing the dishes and drinks inside out will help you engage confidently with guests and provide excellent recommendations.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether in person or over the phone. A friendly and approachable attitude can make a lasting impression on potential employers.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the work culture at Foxhills and may even refer you for the position, which can significantly boost your chances.
✨Tip Number 4
Be prepared to demonstrate your ability to work under pressure. During any interviews or informal chats, share examples of how you've successfully managed busy situations in the past, especially in food and beverage settings.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Food & Beverage Assistant. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and the food and beverage industry. Mention specific reasons why you want to work at Foxhills Collection and how you can contribute to their team.
Highlight Relevant Experience: Even if you lack direct experience, emphasise any customer service roles or teamwork experiences you've had. Use examples that demonstrate your ability to work in fast-paced environments and your commitment to providing excellent service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Foxhills
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional dining experiences. Share any relevant experiences where you went above and beyond for a customer, as this will resonate well with the interviewers at Foxhills Collection.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the menu and any special offerings at Foxhills Collection. Being able to discuss specific dishes or drinks shows that you are genuinely interested in the role and prepared to make recommendations to guests.
✨Demonstrate Teamwork Skills
Since the role involves collaborating with kitchen and bar staff, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues during busy service times.
✨Prepare for Common Interview Questions
Think about potential questions related to handling difficult customers, working under pressure, and your availability for shifts. Practising your responses will help you feel more confident and articulate during the interview.