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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable dining experiences.
- Company: Join Tattu, a luxury restaurant brand known for its unique dining journey and vibrant atmosphere.
- Benefits: Enjoy perks like 50% off meals, wellness sessions, and access to earned wages anytime.
- Why this job: Be part of a fast-growing company with a fantastic reputation and opportunities for personal growth.
- Qualifications: No prior experience required; just bring your passion for service and a desire to learn.
- Other info: Participate in fun team-building events and enjoy bespoke development journeys.
Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style.
This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history. Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.
The Role:
- Demonstrate your passion for customer service to deliver a unique and special experience to guests.
- Support your team to create a positive working environment and to be the best team that we can be.
- Use your personable skills to respond to different situations and different customer requirements.
- Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail.
- Demonstrate a desire to go further in your career and learn new skills.
All servers will begin their journey on a training rate tronc; once training has been successfully completed, the tronc rate will be increased.
Why us:
- Health & Happiness: Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cyle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- EAP scheme.
- Progression: Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Server/Waiter/Waitress employer: Tattu
Contact Detail:
Tattu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Tattu's unique dining experience and brand identity. Understanding their approach to customer service and the atmosphere they create will help you connect with the interviewers and demonstrate your enthusiasm for being part of their team.
✨Tip Number 2
Showcase your ability to handle busy environments by sharing specific examples from your past experiences. Highlighting how you've successfully managed large sections of guests during peak times will illustrate your capability to thrive in a fast-paced setting.
✨Tip Number 3
Emphasise your passion for customer service and your desire to create memorable experiences for guests. Be prepared to discuss how you can contribute to a positive working environment and support your team in delivering exceptional service.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly those related to luxury dining. Being knowledgeable about current practices and innovations will not only impress your interviewers but also show that you're committed to continuous learning and growth in your career.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tattu is looking for in a Server/Waiter/Waitress. Highlight your passion for customer service and ability to manage busy sections in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality. Include specific examples of how you've provided excellent customer service and managed high-pressure situations in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Tattu and how you align with their values of providing a unique dining experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Tattu
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with the restaurant's focus on delivering a unique experience.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss past experiences where you supported colleagues or contributed to a positive working environment, as Tattu values teamwork and collaboration.
✨Prepare for Busy Scenarios
Be ready to discuss how you handle high-pressure situations, especially during busy periods. Provide examples of how you've managed large sections of guests while maintaining attention to detail and service quality.
✨Express Your Desire for Growth
Convey your ambition to learn and grow within the hospitality industry. Talk about any relevant training or skills you wish to develop, as Tattu is keen on supporting the progression of its team members.
