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- Tasks: Support customers and operations, manage records, and ensure accurate billing.
- Company: Join an innovative sports betting company in Manchester, leading the industry.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team, making an impact in the exciting world of sports betting.
- Qualifications: Experience in administration and the betting industry, plus strong attention to detail required.
- Other info: Ideal for those who thrive in fast-paced, cross-functional teams.
The predicted salary is between 28800 - 43200 £ per year.
BettingJobs are currently seeking an Administrative Support Specialist for an innovative sports betting company in their Manchester office. As an Administrative Support Specialist, you will provide exceptional support to customers, providers and the operations team and will be key in helping the team excel and meet challenging targets. This role would be well-suited to an experienced administrative professional with experience within the sports betting and gaming industry.
Responsibilities:
- Responsible for maintaining accurate customer records including all required contact details for use in routine communications (advisories, alerts, commercial messaging and contractual notices). This includes updates required as part of decommissioning customers.
- Undertake all required contract and billing administration via SAGE and other business systems to process work requests. This must be undertaken in a timely manner, ensuring accuracy always.
- Accountable for service activations, decommissioning and stock issue/returns for customers.
- Reconciling and updating records in our CRM.
- Responsible for preparing data for customer mailings, processing mail merges and fielding responses.
- Responsible for taking notes from the routine weekly team meeting which accurately record the discussion points, actions and ownership. Notes must then be distributed to all attendees and stored.
- Production of allocated control reports in a timely manner and taking appropriate action to investigate and correct any anomalies identified.
- Undertake regular required checks to ensure services are being provided to customers in line with contracts and media rights and that all revenue is being recognised.
Requirements:
- Extensive experience in a similar administrative role.
- Experience of working within the betting industry.
- Demonstrable experience of being an active member of a cross-functional operational team.
- Experience of working in a B2B environment.
- Minimum of 5 GCSE’s including English and Maths.
- Microsoft Office – Excel, Word, Power Point and Visio – Level II (Intermediate).
- High attention to detail is absolutely key to this role.
- Ability to prioritise and manage workload effectively.
- Ability to think logically, break things down and recognise cause and effect in actions taken.
Administrative Support Specialist employer: BettingJobs
Contact Detail:
BettingJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Specialist
✨Tip Number 1
Familiarise yourself with the sports betting industry. Understanding the terminology and current trends will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience with administrative tasks, especially those related to customer records and billing systems like SAGE. Be ready to discuss specific examples of how you've maintained accuracy and efficiency in previous roles.
✨Tip Number 3
Prepare to demonstrate your ability to work within a cross-functional team. Think of instances where you collaborated with different departments and how that contributed to achieving targets.
✨Tip Number 4
Showcase your attention to detail by discussing how you've managed complex data or reports in the past. Being able to explain your process for ensuring accuracy will set you apart from other candidates.
We think you need these skills to ace Administrative Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative roles, particularly within the sports betting and gaming industry. Use specific examples that demonstrate your skills in customer record management and contract administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the sports betting industry and your understanding of the role. Mention how your previous experiences align with the responsibilities listed in the job description, such as maintaining accurate records and supporting cross-functional teams.
Highlight Key Skills: In your application, emphasise your proficiency in Microsoft Office, especially Excel and Word, as well as your attention to detail. Provide examples of how you've successfully managed workloads and prioritised tasks in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BettingJobs
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you maintained accurate records, managed contracts, or handled billing processes, especially within the sports betting industry.
✨Demonstrate Attention to Detail
Since high attention to detail is crucial for this role, come equipped with examples that showcase your meticulousness. You might want to mention instances where your attention to detail prevented errors or improved efficiency.
✨Familiarise Yourself with Relevant Software
Make sure you are comfortable discussing your experience with Microsoft Office, particularly Excel and SAGE. Be ready to explain how you've used these tools in past roles to manage data and streamline processes.
✨Prepare for Team Dynamics Questions
As an Administrative Support Specialist, you'll be part of a cross-functional team. Think of examples that demonstrate your ability to collaborate effectively, manage workloads, and contribute to team success in a B2B environment.
