Temporary Accommodation Officer - Bristol

• Temporary Accommodation Officer
• Temp Contract Until End of November
• Based in Bristol Hybrid Working (Office, Remote & Community-Based)
• 16.45 PAYE OR £20.78 Umbrella

Are you an experienced housing professional with a passion for supporting vulnerable households?

Client Snapshot:

We re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio.

Vacancy Brief:

• Full-time, Monday to Friday, 37.5 hours per week
• Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella.
• Temp contract running until the end of November 2025
• Based 2 3 days in the office, with some remote working available
• Remainder of the week will involve property visits across the community
• Focus areas include Voids, Lettings, Income Management and ASB
• Strong lettings admin and tenancy sign-up experience is highly desirable
• Must have a full UK driving license and access to a vehicle
• Enhanced DBS (Child & Adult Workforce) required

Key Responsibilities:

• Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework
• Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination
• Ensure effective communication with clients, internal departments, and external partners
• Support sustainable move-ons from temporary accommodation by providing tailored housing options advice
• Maintain accurate case files, contribute to service improvements and help meet team KPIs
• Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city

Ideal Candidate Profile:

• Background in housing management, lettings, or tenancy sustainment
• Experience in handling ASB, income recovery, voids and property compliance
• Strong administrative skills, particularly around tenancy sign-ups and property onboarding
• Comfortable working independently in the community
• A proactive, organised team player with a commitment to customer-focused service delivery

If you re available to start quickly and bring experience in housing management or temporary accommodation services we d love to hear from you.

Relevant/Alternative Job Titles for Search:
Housing Options Officer Lettings Officer Temporary Accommodation Support Officer Housing Support Worker Tenancy Sustainment Officer Housing Officer Homelessness Officer Property Management Officer Accommodation Officer Void Coordinator Income Recovery Officer Social Housing Officer Housing Caseworker Homeless Prevention Officer Community Housing Officer Supported Housing Officer ASB and Housing Officer Lettings Administrator Move-on Coordinator