At a Glance
- Tasks: Assist customers in booking their vehicles and provide top-notch service.
- Company: Join a high-performing team at a busy commercial dealership in Maidenhead.
- Benefits: Enjoy a competitive salary, pension scheme, and other great perks.
- Why this job: This is a long-term role with opportunities for growth in a dynamic environment.
- Qualifications: Must have 2+ years of experience in the motor trade as a Service Advisor.
- Other info: Full-time position with Monday to Friday hours and occasional Saturday mornings.
The predicted salary is between 26000 - 39000 £ per year.
Senior Service Advisor Vacancy – Maidenhead Salary: Up to £32,500 Basic OTE £40,000 + and company benefits Working hours : Monday to Friday, 7am – 4pm, 1 in 2 Saturday mornings, 8am – 12pm – full time, permanent position OC19232 We have a new vacancy for a Senior Service Advisor for my client’s Commercial Dealership in Maidenhead. Excellent opportunity for a Senior Service Advisor to join a high performing team. This role suits a Senior Service Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salary Company pension scheme Role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Requirement: The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Have a steady work history At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor Pinnacle or Ke…
Service Advisor employer: Octane Recruitment Careers
Contact Detail:
Octane Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to familiarize yourself with the specific services and vehicles offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with our team. Since this role emphasizes high levels of customer interaction, showcasing your ability to handle customer inquiries and resolve issues effectively will set you apart.
✨Tip Number 3
Prepare examples from your previous experience that illustrate your problem-solving abilities and how you've successfully managed customer expectations in a busy environment. This will demonstrate your readiness for the fast-paced nature of the role.
✨Tip Number 4
Network with current or former employees of the dealership if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Service Advisor position. Understand the key responsibilities and requirements, such as previous motor trade experience and customer service skills.
Tailor Your CV: Customize your CV to highlight relevant experience in the motor trade and any specific achievements that demonstrate your ability to deliver high levels of customer service. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the dealership. Mention your previous experience as a Service Advisor and how it aligns with the company's needs. Be sure to express your enthusiasm for joining a high-performing team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Octane Recruitment Careers
✨Show Your Customer Service Skills
As a Senior Service Advisor, your ability to deliver high levels of customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Demonstrate Your Motor Trade Knowledge
Make sure to highlight your previous experience in the motor trade. Discuss any relevant knowledge about vehicle servicing and repairs, as well as your understanding of the dealership environment.
✨Prepare for Volume Management Questions
Since the role involves dealing with high volumes of customers, be ready to discuss how you manage your time and prioritize tasks effectively. Share strategies you've used in the past to handle busy periods while maintaining service quality.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in this position to demonstrate your enthusiasm.