Administrative Assistant

🚀 Join Our Team as an Administration Assistant! 🌟

Are you an organised and detail-oriented individual with a passion for delivering top-notch customer service? Do you thrive in a fast-paced office environment, keeping everything running smoothly? If so, we want YOU on our team!

🔹 About the Role

As our Administration Assistant, you’ll be at the heart of our operations, ensuring seamless coordination between our customers and engineering team. You’ll play a vital role in scheduling planned and reactive maintenance requests while providing exceptional customer service.

🔹 What You’ll Be Doing:

✅ Handling calls, emails, and messages from clients and engineers.

✅ Processing sales & purchase invoices, plus purchase orders using Sage 50.

✅ Booking and scheduling service calls & maintenance appointments.

✅ Managing engineers’ diaries and ensuring efficient scheduling.

✅ Preparing quotes, order confirmations, and essential documents.

✅ Assisting with customer inquiries and ensuring top-tier service delivery.

🔹 What We’re Looking For:

🔸 Strong organisational and multitasking skills.

🔸 Experience in administration, customer service, or scheduling (bonus if you know Sage 50!).

🔸 A proactive problem-solver who thrives in a busy environment.

🔸 Excellent communication skills and a keen eye for detail.

🌟 Why Join Us?

✔ A friendly and supportive team environment.

✔ Opportunities to grow and develop your skills.

✔ Be part of a dynamic and fast-paced industry.

🔹 What Can We Offer You?

• Discretionary company performance related bonus
• Comprehensive discount portal including gym memberships, shopping savings and days out
• SmartPay loan scheme – with the added bonus of no interest being applied
• Cycle2Work scheme
• Enhanced holiday entitlement – 33 days in total (including bank holidays)
• Additional day off to celebrate your BIRTHDAY
• Ability to purchase additional annual leave
• Company pension scheme
• Dental plan
• Company sick pay, life assurance and enhanced maternity/paternity pay
• Eye test vouchers
• Mental health support services and a virtual GP service
• Free parking on site

If this sounds like the perfect role for you, apply today and let’s make great things happen together!