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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling community.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a passionate team and make a difference in customers' cycling experiences.
- Qualifications: Experience in bicycle mechanics and excellent communication skills are essential.
- Other info: Flexible hours and opportunities for growth await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information:
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Cycle Technician employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. Staying updated on advancements in the cycling industry will not only enhance your skills but also show potential employers that you're passionate about your work.
✨Tip Number 2
Network with other cycle technicians and professionals in the industry. Attend local cycling events or workshops to meet people who can provide insights into job openings and company culture at Evans Cycles.
✨Tip Number 3
Prepare to demonstrate your technical skills during the interview process. Be ready to discuss specific repairs you've completed or challenges you've faced, as this will highlight your expertise and problem-solving abilities.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in the past. This is crucial for a role at Evans Cycles, where excellent customer service is key to success.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in bicycle mechanics and any previous experience as a bicycle mechanic. Include specific examples of repairs you've performed and any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and customer service. Mention how your skills align with the responsibilities listed in the job description, such as troubleshooting mechanical issues and providing excellent service.
Showcase Relevant Skills: In your application, emphasise your attention to detail, communication skills, and ability to work independently or as part of a team. These are key attributes that Evans Cycles is looking for in a Cycle Technician.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in this role.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of specific repairs you've completed, and if possible, demonstrate your skills during the interview.
✨Customer Service Focus
Since customer service is key in this role, think of examples where you've provided excellent service. Be ready to explain how you would handle customer inquiries and complaints effectively.
✨Knowledge of Bicycle Brands
Familiarise yourself with various bicycle brands and models. Being able to discuss different components and their functions will show your passion and expertise in the field.
✨Ask Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your interest in the position and helps you determine if it's the right fit for you.
