Key Account Manager - Commercial Lead
Key Account Manager - Commercial Lead

Key Account Manager - Commercial Lead

Hull Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead key accounts, manage client relationships, and develop sales strategies.
  • Company: Join a thriving business known for innovation in essential product distribution.
  • Benefits: Enjoy a competitive salary, clear career progression, and a collaborative culture.
  • Why this job: This role offers significant growth potential and the chance to shape your future as a leader.
  • Qualifications: 5+ years in account management with strong leadership and negotiation skills required.
  • Other info: Opportunity to succeed the current General Manager and influence operational decisions.

The predicted salary is between 36000 - 60000 £ per year.

We are currently recruiting a Key Account Manager (Commercial Lead) to join a business who play a key role in the supply and distribution of essential products into a number of highly regulated sectors globally. This role gives you the opportunity to join the business on the pathway to become the overall General Manager.

About the business you are joining: The business have established themselves as one of the key players within an ever-growing and highly competitive market place. Despite a challenging economic climate over the last few years, this business have been an outlier and shown consistent growth. A values-driven, collaborative and forward thinking environment, this is a business that thrives off being at the forefront of innovation in their industry, and subsequently, look for individuals who embrace working in such environments also.

About the role: This position combines strategic account management with leadership development responsibilities. The Key Account Manager will be accountable for client engagement, quotation oversight, and sales pipeline development for key customer segments. As the role evolves, the Key Account Manager will also assume broader operational oversight as the successor to the current General Manager.

Some of the key responsibilities:

  • Act as the commercial lead for key customer segments.
  • Manage and mentor the order desk/customer service team to deliver high service levels and meet SLAs.
  • Own the commercial performance and client engagement for top-tier accounts, proactively developing business opportunities and account plans.
  • Analyse client behaviour and develop account strategies to enhance satisfaction and retention.
  • Drive pipeline forecasting, proposal generation, and commercial reporting.
  • Ensure interdepartmental alignment to fulfil client expectations in pricing, stock availability, and lead time.
  • Support operational decision-making in partnership with the Site General Manager and fulfilment leadership.
  • Progressively assume responsibility for site operations, staff leadership, and reporting as part of succession planning for the Site General Manager.

What we are looking for? The ideal candidate will combine commercial strength with operational leadership capabilities, with a proven track record in account management, client relationship building, and team leadership. This dual-role path offers an opportunity for significant career development, with the current Site GM set to retire. The successful candidate for this role will need to demonstrate the following:

  • 5+ years in Account Management, Sales, or Business Development roles.
  • Experience working with B2B clients in regulated sectors.
  • Proven ability to lead teams and drive operational change or improvement.
  • ERP and CRM system proficiency; Microsoft Dynamics or similar preferred.
  • Commercially astute with strong relationship-building and negotiation skills.
  • Structured, proactive, and solutions-driven.
  • High attention to detail with strong analytical/reporting ability.
  • Strong leadership presence and the ability to develop into a site-level managerial role.

What is on offer? A competitive salary and package. Clear pathway into a leadership role as you will step into and assume the General Manager. The opportunity to join a company with a great values driven and collaborative culture.

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Contact Detail:

Radar Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager - Commercial Lead

✨Tip Number 1

Familiarise yourself with the specific sectors the company operates in. Understanding the nuances of regulated industries will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.

✨Tip Number 3

Prepare to discuss your experience with ERP and CRM systems, particularly Microsoft Dynamics. Being able to articulate how you've used these tools to drive sales and manage accounts will set you apart from other candidates.

✨Tip Number 4

Showcase your leadership skills by preparing examples of how you've successfully led teams or driven operational improvements in previous roles. This will align well with the company's focus on leadership development and succession planning.

We think you need these skills to ace Key Account Manager - Commercial Lead

Account Management
Client Relationship Building
Team Leadership
Sales Pipeline Development
Commercial Acumen
Negotiation Skills
Operational Change Management
Analytical Skills
Reporting Proficiency
ERP and CRM System Proficiency
Microsoft Dynamics Knowledge
Strategic Planning
Attention to Detail
Proactive Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and team leadership. Use specific examples that demonstrate your success in these areas, particularly in regulated sectors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's values and culture. Explain why you are a good fit for the Key Account Manager role and how your background aligns with their needs.

Highlight Relevant Skills: Emphasise your skills in client relationship building, negotiation, and operational leadership. Mention any experience with ERP and CRM systems, especially Microsoft Dynamics, as this is preferred by the company.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales growth percentages or successful account strategies you've implemented. This will help demonstrate your commercial acumen and ability to drive results.

How to prepare for a job interview at Radar Recruitment

✨Showcase Your Commercial Acumen

As a Key Account Manager, you'll need to demonstrate your understanding of commercial strategies. Prepare examples of how you've successfully managed accounts and driven sales in the past, especially in regulated sectors.

✨Highlight Leadership Experience

This role involves mentoring and leading teams. Be ready to discuss your leadership style and provide specific instances where you've successfully led a team or driven operational improvements.

✨Demonstrate Analytical Skills

The ability to analyse client behaviour and develop strategies is crucial. Bring along data or reports that showcase your analytical skills and how they have positively impacted client satisfaction and retention.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to navigate challenges in account management or client relations, and be prepared to discuss your approach.

Key Account Manager - Commercial Lead
Radar Recruitment
Location: Hull
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