At a Glance
- Tasks: Lead key accounts, manage teams, and develop client strategies for growth.
- Company: Join a thriving business known for innovation in essential product distribution.
- Benefits: Enjoy a competitive salary, clear career progression, and a collaborative culture.
- Why this job: This role offers a unique path to General Manager with impactful responsibilities.
- Qualifications: 5+ years in account management, strong leadership, and B2B experience required.
- Other info: Opportunity to work in a values-driven environment focused on operational excellence.
The predicted salary is between 43200 - 72000 £ per year.
We are currently recruiting a Key Account Manager (Commercial Lead) to join a business who play a key role in the supply and distribution of essential products into a number of highly regulated sectors globally. This role gives you the opportunity to join the business on the pathway to become the overall General Manager.
About the business you are joining: The business have established themselves as one of the key players within an ever-growing and highly competitive market place. Despite a challenging economic climate over the last few years, this business have been an outlier and shown consistent growth. A values-driven, collaborative and forward thinking environment, this is a business that thrives off being at the forefront of innovation in their industry, and subsequently, look for individuals who embrace working in such environments also.
About the role: This position combines strategic account management with leadership development responsibilities. The Key Account Manager will be accountable for client engagement, quotation oversight, and sales pipeline development for key customer segments. As the role evolves, the Key Account Manager will also assume broader operational oversight as the successor to the current General Manager.
Some of the key responsibilities:
- Act as the commercial lead for key customer segments.
- Manage and mentor the order desk/customer service team to deliver high service levels and meet SLAs.
- Own the commercial performance and client engagement for top-tier accounts, proactively developing business opportunities and account plans.
- Analyse client behaviour and develop account strategies to enhance satisfaction and retention.
- Drive pipeline forecasting, proposal generation, and commercial reporting.
- Ensure interdepartmental alignment to fulfil client expectations in pricing, stock availability, and lead time.
- Support operational decision-making in partnership with the Site General Manager and fulfilment leadership.
- Progressively assume responsibility for site operations, staff leadership, and reporting as part of succession planning for the Site General Manager.
What we are looking for? The ideal candidate will combine commercial strength with operational leadership capabilities, with a proven track record in account management, client relationship building, and team leadership. This dual-role path offers an opportunity for significant career development, with the current Site GM set to retire.
The successful candidate for this role will need to demonstrate the following:
- 5+ years in Account Management, Sales, or Business Development roles.
- Experience working with B2B clients in regulated sectors.
- Proven ability to lead teams and drive operational change or improvement.
- ERP and CRM system proficiency; Microsoft Dynamics or similar preferred.
- Commercially astute with strong relationship-building and negotiation skills.
- Structured, proactive, and solutions-driven.
- High attention to detail with strong analytical/reporting ability.
- Strong leadership presence and the ability to develop into a site-level managerial role.
What is on offer? A competitive salary and package. Clear pathway into a leadership role as you will step into and assume the General Manager. The opportunity to join a company with a great values driven and collaborative culture.
Key Account Manager - Commercial Lead employer: Radar Recruitment
Contact Detail:
Radar Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Commercial Lead
✨Tip Number 1
Familiarise yourself with the specific sectors the company operates in. Understanding the nuances of regulated industries will not only help you during interviews but also demonstrate your genuine interest in the role and the business.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Since this role involves mentoring and leading a team, showcasing your ability to inspire and drive performance will be crucial.
✨Tip Number 4
Research the company's recent achievements and innovations. Being able to reference specific projects or initiatives during your conversations will show that you're proactive and genuinely interested in contributing to their ongoing success.
We think you need these skills to ace Key Account Manager - Commercial Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and team leadership. Use specific examples that demonstrate your success in B2B environments, especially within regulated sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's values and culture. Emphasise your commercial acumen and operational leadership skills, and explain how you can contribute to their growth and innovation.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as relationship-building, negotiation, and analytical abilities. Provide concrete examples of how you've successfully applied these skills in previous roles.
Showcase Leadership Experience: Since this role involves mentoring and leading teams, be sure to include any leadership experiences you have. Discuss how you've driven operational change or improvement in past positions, and your approach to developing team members.
How to prepare for a job interview at Radar Recruitment
✨Showcase Your Commercial Acumen
As a Key Account Manager, it's crucial to demonstrate your understanding of commercial strategies. Prepare examples of how you've successfully managed accounts and driven sales growth in previous roles, especially in regulated sectors.
✨Highlight Leadership Experience
This role involves mentoring and leading teams, so be ready to discuss your leadership style. Share specific instances where you've led a team to achieve targets or improved operational processes, showcasing your ability to inspire and motivate others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client relationships. Think of scenarios where you've had to navigate challenges with clients or improve service levels, and be prepared to explain your thought process and outcomes.
✨Demonstrate Analytical Skills
Given the emphasis on data analysis in this role, be prepared to discuss how you've used data to inform decision-making. Bring examples of reports or analyses you've conducted that led to actionable insights or improved client satisfaction.