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For Companies At a Glance
- Tasks: Support customers with product guidance and manage sales opportunities.
- Company: Join a leading manufacturer in acoustic, thermal, and fire insulation.
- Benefits: Enjoy a competitive salary, bonus, pension, and 25 days holiday.
- Why this job: Be part of a dynamic team that values customer service and professional growth.
- Qualifications: Strong communication skills and knowledge of construction techniques required.
- Other info: Flexible working environment with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Location: Crawley
Industry: Acoustic & Insulation
We are currently recruiting for a manufacturer of acoustic, thermal and fire insulation. They are looking for two Internal Sales Executives to join the team in Crawley. If you can accurately provide customers with relevant product support and guidance in the correct use of the products, passing the enquiry on to the technical department when appropriate.
Key Responsibilities of an Internal Sales Executive:
- Work with both other Internal Sales Team members and external sales personnel to proactively develop sales opportunities.
- Understanding customer enquiries and requirements.
- Work within agreed pricing parameters, accurately quote customers and guide on lead times, ensuring that response times to the customer are within agreed service levels.
- Data input (order processing and CRM systems in particular).
- General administrative duties as required by the department.
- Provide holiday cover for high workload to the Technical and Customer Services Teams as required.
- Maintaining a high quality of customer service/relationship.
- Professionally represent the company and its values.
- Projecting the professional image of the company.
- Working within the Internal Sales department.
- Assisting management.
Knowledge & Experience of an Internal Sales Executive:
- Excellent product knowledge covering the product composition, features and benefits, application and technical compliance requirements.
- IFC Passive Fire Protection Level 2 minimum.
- Excellent communication skills.
- Strong mathematic skills.
- Flexible, adaptable and receptive to new ideas.
- Competent in the use of AutoCAD software and other associated CAD software.
- Basic skills in the use of Sage Line 50.
- Good understanding of general construction techniques.
- The ability to understand construction drawings.
- An understanding of construction legislation.
- An understanding of relevant test standards.
What's on offer:
- Negotiable base salary.
- 10% Bonus.
- Pension.
- Life Assurance.
- 25 days holiday + stats. Closed for Christmas period.
- Cycle to work scheme.
- Share incentive scheme.
Internal Sales Executive in Crawley, West Sussex employer: Sharples Davies
Contact Detail:
Sharples Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Crawley, West Sussex
✨Tip Number 1
Familiarise yourself with the products offered by the company, especially in acoustic, thermal, and fire insulation. Understanding the features and benefits of these products will help you engage confidently with customers and provide accurate support.
✨Tip Number 2
Brush up on your communication skills, as you'll need to convey technical information clearly to customers. Practising how to explain complex concepts in simple terms can make a big difference in customer interactions.
✨Tip Number 3
Get comfortable with CRM systems and order processing software, particularly Sage Line 50. Being proficient in these tools will not only streamline your workflow but also demonstrate your readiness for the role.
✨Tip Number 4
Network with professionals in the construction industry to gain insights into current trends and challenges. This knowledge can enhance your understanding of customer needs and improve your ability to provide relevant solutions.
We think you need these skills to ace Internal Sales Executive in Crawley, West Sussex
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Internal Sales Executive. Familiarise yourself with the acoustic and insulation industry, as well as the specific products the company offers.
Tailor Your CV: Highlight relevant experience in sales, customer service, and any technical knowledge related to insulation products. Make sure to include your proficiency in AutoCAD and Sage Line 50, as these are important for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the job requirements, particularly your communication skills and ability to work within a team.
Showcase Your Customer Service Skills: Emphasise your experience in providing excellent customer service. Provide examples of how you've successfully handled customer enquiries and maintained relationships, as this is crucial for the role.
How to prepare for a job interview at Sharples Davies
✨Know Your Products Inside Out
Make sure you have a solid understanding of the acoustic, thermal, and fire insulation products offered by the company. Be prepared to discuss their features, benefits, and applications during the interview, as this will demonstrate your commitment and suitability for the role.
✨Showcase Your Communication Skills
As an Internal Sales Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so be ready to showcase how you would handle inquiries and provide guidance effectively.
✨Familiarise Yourself with CRM Systems
Since data input and order processing are part of the job, brush up on your knowledge of CRM systems, particularly Sage Line 50. If you have experience with similar software, be sure to mention it, as this will highlight your ability to adapt quickly to their systems.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. This will show your potential employer that you can think on your feet and provide high-quality customer service, which is crucial for this role.
