Tank Planner/Transport Coordinator

On behalf of our client based in Hull, DNA Recruitment Solutions are looking for a dynamic, ambitious individual to join a small team in the dry bulk department. The ideal candidate will demonstrate impeccable customer service and will have experience in the transport/logistics industry, specifically with tankers. Our client pride themselves on being a great place to work and offer great training, development and progression within their rapidly growing organisation. The Role Processing customer orders Deliver great customer service over the phone and in person Tracking and planning UK drivers and equipment ensuring optimal utilisation Liaise with suppliers to ensure orders are fulfilled Communicate with customers and keep them informed of order status Oversee turnaround of vehicles and containers to maximise productivity Recharge any additional costs Arrange maintenance and cleaning of equipment and book repairs and servicing Active involvement in P&L and CPA On boarding of new businessRequirements Experience in customer service Experience in transport/logistics, with knowledge of tanker planning Strong organisational skills, able to multitask and prioritise without compromising standards Attention to detail, able to deliver accuracy in data entry, documentation and record keeping Ability to work under pressure and to strict deadlines Financial acumen Strong communication skills, both written and verbal Familiar with Transport Management systems and database software Knowledge of MS packages (Excel, Outlook etc) Reliable and resilient Adaptable – able to change priorities and work schedules to support the team in peak or periods of high demand Willing to switch between customer service and operational functions