Customer Service Advisor (French)

Full time; Monday to Friday, 9 am to 5 pm. Based in Stafford Park, Telford. Vivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we are a great place to work. The business is about to launch into the French market, and we require someone fluent in both written and spoken French to join our business on a permanent basis.

Our main focus is on professional development, so if you are looking for a career and not just a job, apply now! Customer Services Advisors are the front-line of our business, dealing directly with our valued customers. Whether you are working on inbound calls or emails, we will train you to give exceptional customer service. We want to employ customer champions to take orders, convert customers to better value own-label products and services, effectively handle customer queries and complaints, and work in the background on our websites. No experience is necessary as our CS training team will teach you all the skills you need.

Benefits

• Salary Range (grow your pay as you learn new skills)
• Apprenticeship Programmes
• Market-leading annual leave pro-rata to 23 days plus 8 bank holidays (31 days in total)
• Your birthday off, so you always enjoy your special day.
• External training courses, we will pay for your First Aid, Fire Marshall, Management Courses, Customer Service NVQs & Apprenticeships
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed
• Free Christmas party – the best you will ever go to!
• Free Onsite Parking
• Free tea, coffee, chilled water, soft drinks
• Pension Scheme
• Free Summer BBQ and social other events
• We love to celebrate the hard work of our dedicated CS team with things like pizza lunches, paid for by the company
• We care about our employee's mental and physical health with extra strong health and safety practices across the business
• Discounted Gym membership
• Free Eye tests
• Cycle2Work Scheme
• An environmentally conscious company

Next Steps: Apply with your CV

Job Type: Full time, Permanent. Applicants must be fluent in French and English.

Schedule: Monday to Friday

Work Location: In person