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- Tasks: Support a major defence client as a Wintel Engineer, delivering technical support and implementing changes.
- Company: Join a dynamic team focused on enhancing service delivery for high-profile clients.
- Benefits: Enjoy a collaborative work environment with opportunities for mentorship and professional growth.
- Why this job: Be part of mission-critical projects and influence service improvements in a supportive team.
- Qualifications: Solid experience in Wintel environments and hands-on expertise in systems integration required.
- Other info: This is a permanent, office-based role located in Stevenage.
The predicted salary is between 36000 - 60000 £ per year.
Location: Stevenage – Office-based
Contract Type: Permanent
Interview Process: One-stage interview
Join a dynamic team supporting a major defence client as a Wintel Engineer. This is an office-based role in Stevenage, ideal for someone with strong technical knowledge, great problem-solving skills, and a proactive approach to service delivery.
Key Responsibilities
- Act as a systems/product specialist, delivering technical support and implementing configuration changes.
- Follow change control processes to ensure verified and documented enhancements.
- Monitor performance metrics to improve service levels and proactively resolve issues.
- Support project delivery by implementing technical designs within your area of expertise.
- Build and maintain strong relationships with customer stakeholders to enhance service.
- Troubleshoot complex issues, escalate when needed, and analyse trends to prevent recurrence.
- Mentor junior team members and contribute to a collaborative team environment.
- Understand the client’s business needs and identify opportunities to improve service delivery.
- Stay updated with new technologies, products, and service techniques to enhance performance.
Skills & Experience Required
- Solid experience in Wintel environments with deep understanding of systems integration.
- Hands-on expertise across:
- Systems installation/decommissioning (HSIN) – Level 3
- Service desk & incident management (USUP) – Level 3
- Problem management (PBMG) – Level 3
- System software (SYSP) – Level 4
- Change Management (CHMG) – Level 3
- Technical Specialism (TECH) – Level 4
- IT Operations (ITOP) – Level 3
- Service Acceptance (SEAC) – Level 4
- Security Administration (SCAD) – Level 4
- Release and Deployment (RELM) – Competent
Why Apply?
- Work in a supportive, highly skilled team environment.
- Opportunity to influence service improvements and lead technical initiatives.
- Engage with high-profile customers and meaningful, mission-critical projects.
Contact Anna-Jane Murphy at Anson McCade to learn more.
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wintel Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Having hands-on experience with systems installation, service desk management, and change management will give you a significant edge during discussions.
✨Tip Number 2
Prepare to discuss your problem-solving skills in detail. Think of examples where you've successfully troubleshot complex issues or improved service delivery, as these are key aspects of the role.
✨Tip Number 3
Research the company’s major defence clients and their business needs. Understanding their requirements will help you demonstrate how you can enhance service delivery and build strong relationships with stakeholders.
✨Tip Number 4
Show your enthusiasm for continuous learning by discussing any recent technologies or techniques you've explored. This will highlight your proactive approach and commitment to staying updated in the field.
We think you need these skills to ace Wintel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Wintel environments and relevant technical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and proactive approach to service delivery. Mention specific examples of how you've supported project delivery or improved service levels in previous roles.
Highlight Relevant Experience: In your application, emphasise your hands-on expertise in systems installation, service desk management, and change management. Be specific about your level of proficiency in each area as outlined in the job description.
Showcase Your Teamwork Skills: Since the role involves mentoring junior team members and collaborating with stakeholders, include examples of how you've successfully worked in teams and contributed to a positive team environment.
How to prepare for a job interview at Anson McCade
✨Showcase Your Technical Expertise
As a Wintel Engineer, it's crucial to demonstrate your solid experience in Wintel environments. Be prepared to discuss specific systems you've worked with and any complex issues you've resolved. Highlight your hands-on expertise in areas like systems installation and service desk management.
✨Understand Change Management Processes
Familiarise yourself with change control processes, as this role requires following these protocols for implementing configuration changes. Be ready to explain how you've successfully managed changes in previous roles and the importance of documentation in this context.
✨Emphasise Problem-Solving Skills
Problem-solving is key in this position. Prepare examples of complex issues you've troubleshot and how you approached them. Discuss any trends you've analysed to prevent future occurrences, showcasing your proactive approach to service delivery.
✨Build Relationships with Stakeholders
This role involves building strong relationships with customer stakeholders. Think of instances where you've successfully collaborated with clients or team members to enhance service delivery. Highlight your communication skills and ability to understand client needs.
